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March 2024 by Jodi Jenkins
Everyone here is very kind and helpful! They did great work and communication was great ! I will definitely recommend them to anyone who needs auto body work done.
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March 2024 by chris stoner
Amazing people! Highly recommend!! Great job guys!! Thank you!!
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February 2024 by Kristen Moore
AMAZING job! From superior customer service (Lisa was fantastic and walked me through each step of the process), to ensuring I fully understood all components affected by the damage. The entire staff is very knowledgeable, kind, detailed and perfection is their motto. Chad and his team are truly talented! I was blown away that they went above and beyond by cleaning the exterior and interior of my vehicle. When I picked up my car, it looked brand new! Having your car out of commission can be stressful and they all truly took the stress out of a bad situation. I felt confident, comfortable and happy leaving my vehicle in their hands. Highly recommend them to all!
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December 2023 by Cecilia Molloy
They did a great job at making sure all the damage was covered and then repaired it in a timely manner. They went above and beyond in explaining things to me and keeping me informed during the process. They were helpful in making sure I got my rental car figured out and even helped getting it returned. When I got my car back it was cleaned on the inside and out which was unexpected. All the staff there was courteous and helpful.
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October 2023 by Scott
Chad is amazing, super knowledgeable and very helpful. He is super thorough in his explanations and his work is very detailed. Very honest. Also communication is timely and top notch. Everyone in the office is super professional, very friendly and accommodating. I felt cared for and felt like my car is in good hands. From now on, if i need any auto body work done, I will come to Chad and his team at Action Auto Body. Also moving forward, I will ask Honda to send me here if they need to arrange any auto body work that is covered under warranty.
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October 2023 by Alex Eischeid
Perfect job fixing the bumper on my Jeep Grand cherokee. Professional staff, timely responses, perfect work. Highly recommend.
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October 2023 by Chance Grady
This Chad dude is a stud. Talk about work hard and do good work. This guy needs a break. Definitely wouldn’t go anywhere else for vehicle corrections and repairs!!Services: Transmission
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September 2023 by bhavikification
I had my BMW done here. Excellent service. They could give you the option for work to be done depending on your budget. Very quality OCD work; I love how it came out. Worth every pretty penny
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September 2023 by JoAnn Leach
Car vs bicycle, crashed in the driver's side pretty bad. I read Action Auto was certified Nissan auto body and called right away. Also their reviews I read, were all positive. Chad and his team were able to pull out some dents and fix my door handle so I could open and shut while waiting for parts to come in for fix; even fixing the door handle yet again when it stopped working. Shout out to Lisa who took care of car rental and scheduling w ease. I have my Rouge back, good as new, even better because it was cleaned inside and out! Thank you all so much!
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September 2023 by Connie Smith
Chad was great do do business with. Sadly my car was totaled due to accident. He is honest and told me car had extensive damage so could not be fixed to drive properly and safely.
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June 2023 by Annalese Racheter
I am glad to add to Chad and Lisa's glowing reviews. Lisa took my call about my damaged vehicle and was calm, pleasant, and took the time we needed to go over everything. Among the several places I phoned she was the only person who asked if my husband and child who were in the accident were okay. That meant a lot to me, because behind every vehicle is a person and a story.When I came in Chad was super generous with his time talking with me about my vehicle and explaining what needed to be done to make sure it was fully repaired. He knows how important it is that a vehicle is returned to being factory-level safe following an accident, and as he went over all the procedures for it, I knew I could trust he would do the job correctly. He looked over photos and paperwork I sent him, followed up by email and phone, and in a difficult situation made sure I got the best solution with my insurance company. Chad is a guy with a genuine heart for helping people, and I'm grateful he helped me. I've already scheduled another job with the Action Auto team.
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June 2023 by Vikings Fan
Extremely helpful, very polite, and professional. Went the extra mile by getting damaged our door to at least function while waiting for a new one. Explained everything in understandable terms. Not only would we go back to Action, we would highly recommend them to our friends.
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May 2023 by Candi Johnson
Nobody wants to deal with the headache that comes with a vehicle accident, but it’s great when you have ppl to make the process easy & stress free! Chad was super awesome! He took the time to explain the process in detail to make sure I understood step by step what was going to happen. He also kept me posted throughout the process through text! That really kept my mind at ease☺️Everyone really made me feel at home in the office! Thanks for that?A special thanks to Michele for handling my second claim! I really appreciate you! & thanks to Combat for the cozy hugs???Services: Painting
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March 2023 by Cellar Door
If you're looking for a seamless and professional auto body repair, look no further. Their work is top-notch, and you get exactly what you pay for. Lisa is a wonderful receptionist that will keep you in the loop at all times during your repairs. Chad is a stellar mechanic and business owner, with a down to earth and no-bs demeanor. They won't ever lead you astray, and will tell you how it is. In my opinion, Action Auto is the best shop in Des Moines. I highly recommend it.Services: Tires
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March 2023 by Itzayana Melo-Garcia
When my dad got into an accident, we were recommended action auto body by state farm and I have nothing but great things to say!! I came along to help my dad with translating and they explained everything that could to be done in a clear way that even i (someone who barely knows anything about cars) could understand and translate.They were all very friendly, and nice people to talk to especially Chad!! When it was time to pick up the car, he was kind enough to let me pick it up on one of his off day, and walked me through all the repairs without rushing. He did a very good job at explaining what they did to the car and extra repairs that were free of charge since they were so minor but it made the car look 10x better. I haven’t seen the car look so good in awhile!!I will definitely be recommending and returning to this place if I ever need a repair!! 10/10 experience !!Services: Painting
