Advance America in Des Moines, IA, offers quick and easy personal loans, including payday loans and cash advances, both online and at their store. The staff is known for being friendly, professional, and efficient, providing excellent customer service. Many customers appreciate the fast approval process and helpful assistance from employees like Alis, Marisol, Maria, and others. The atmosphere is relaxed, and the staff is willing to help with short-term money needs, emergencies, or unexpected bills. Customers have praised the convenience of applying from their phones and the helpfulness of the staff in guiding them through the process. With a reputation for friendly service and quick solutions, Advance America is a trusted option for those seeking cash fast. The company is well-rated, with high ratings on Trustpilot and BBB, and has over 800 locations nationwide.
Maria was incredibly helpful and knowledgeable—she had answers to all my questions and was very friendly throughout! Alis was also great, even though I only spoke with her for a few minutes. The entire staff team is fantastic—super friendly and truly makes people feel right at home!
August 2025
Alis was excellent and is a super customer service person, beyond friendly and helpful
August 2025
Wasn’t sure if I was gonna get lucky & get approved but the lady who’s desk is to the far right helped me get a loan of $100!! Very much appreciated!!
