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October 2023 by Johnny Moller
I bought a new router and access point from Audio Labs and it worked great until I changed from Cable to Fiber optic. I spent hours on the phone with the Router Company and the Internet Provider and got nothing. Jim brought Andy out and within 30 min had it fixed and back to normal. They are great!
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September 2023 by Dan Mason
Most sound and beauty in one spot. Very helpful personal. Looking forward to my next visit.
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September 2023 by Jason C.
I went in to demo equipment. The salesman constantly recommended Paradigm. I asked, "can you tell me what sets this speaker brand apart from other companies such as Sonus Faber, Revel, Bowers & Wilkins, Martin Logan, Mcintosh?" The salesman stated, "let's not worry about that, let's just let this brand speaker for themselves". Jim the Owners, said "there are other stores that sell those brands, sorry but good luck". Pathetic, and very pushy for Paradigm or Magnapan. The Salesman could NOT TELL ME ANY TECHNOLOGY BACKED BEHIND THIS BRAND. Worst experience ever, however I went to Audio Logic and much better selection of Actually hi-fi products. I did purchase through Best Buy and got a McIntosh c2700, 2 mono block MC611 amps, and Bowers & wilkins 802 speakers. BEST DECISION I made and had best customer experience at both locations companies...
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May 2023 by Jerry McCauley
They are experts to help you pick out audio, video equipment to suit you. The equipment is top notch and they are professionals to install everything too. Audio Labs is the best for the professionals!
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May 2023 by jamie coakley
The service and expertise is best in class. Jim and Andy provided a courtesy service to me. They spent 30 minutes on the phone with us successfully troubleshooting our NUVO system. Thank You
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February 2023 by Ivan N.
If you're looking for any audio needs, come to Audio Labs. Staff are very knowledgeable, helpful, and clearly know what they're about. I have bought several products here and I've always had a great experience. Can't recommend this business enough.
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December 2022 by Frank Leonetti
Absolutely sell the best high fi audio around
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August 2022 by Chris L
Finally made it in before they close on Saturday! I'm glad I did. They had some great deals on Paradigm speakers. Excellent demo rooms and a nice assortment of new and used gear all at decent prices. I went in just to look and walked out with 3 speakers! Greg was knowledgeable and very helpful! I fully recommend Audio Labs for your stereo or home theater needs.
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July 2022 by Steven Cwalinski
An absolute apex of professionalism, knowledge, and craftmanship in the work they do. Service was above and beyond; highly recommended for any and all of your audio and television needs.
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October 2021 by cathy aagaard
Audio Labs is fantastic!! Jim, Andy, and Cory are the best! We are so pleased and would highly recommend them! Now that we have our new entertainment center going to a movie may become a thing of the past!
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October 2021 by Erin Meek
Did a great job on my TV install! Got the screen on the wall, then after the crew left I realized it was too high. They came back same day and moved it for me at no additional cost. Very professional and accommodating.
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March 2021 by Steve Fraun
BEWARE!!!!!!!!!!! Try anywhere else first, then try the internet before doing business here.The new owner, Jim, is completely incompetent. It's unfortunate that such a great business was sold to such a hapless individual. Greg and Andy are great and regularly point out how pathetic he is but Jim really makes it not worth doing business with Audio Labs. It's a sad situation.Edit: You were my first point of contact and had no idea what you were talking about so Greg and Andy had to compensate for your complete lack of knowledge. I ended up not purchasing anything, since the other guys don't get commissions anyways. Nice try at saving face though.
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February 2021 by Joseph Gaiser
Came by to demo some speakers I was interested in buying online. The prices were really good and the staff were very knowledgeable. Definitely happy with my visit
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December 2020 by Jon Richenberger
Easily 5 stars. Quality products, but more importantly the customer service is top notch. Greg was really great to work with and never once made me feel rushed or pressured. Highly recommend.
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July 2020 by Rex Andersen
The best sales and customer service around for A/V equipment. They have the knowledge to debug your problem and provide the best resolution. Sales team doesn't push customers toward the highest profit margin products just to make a sale. They talk to customers to determine their unique situation and provide options that best fit their needs. My wife bought her first system there 40 years ago, and we still do business there today.