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March 2024 by John F.
Came in to get my dog some nice treats for his Birthday. I ordered a cupcake, and 2 of the peanut butter cups for him. Every time he ate one he got sick!! I am extremely displeased, and will not be back. I thought it would be nice to treat him for his bday. Instead he got sick. Would not reccomend buying any treats out of the display case from there!!
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December 2023 by N P
Was followed around by an overweight white man w barely any hair that worked there. When you’re a person of color you develop a sensor for these type of things and he was definitely keeping an eye on me. Really disappointed. Every time I looked back there he was. Asked multiple times if I needed help finding something. Halfway through walking through the aisles I realized that I was not going to give my money to a business that racially profiles people of color. Do better. It’s 2023 about to be ‘24. This isn’t the 50’s.
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November 2023 by Dinara Safina
The staff is extremely kind, helpful and we appreciate that their products are guaranteed. If something doesn't work for or dog or he doesn't like a toy, etc. you're able to bring it back and get something else. Definitely recommend Bone-A-Patreat!
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November 2023 by Chelsea Kronick
Happy dogs, friendly staff, great prices.
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October 2023 by Kathy Tompkins
My favorite store! Great staff and OWNER. I'm a very loyal customer for years.
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August 2023 by Kylie Sly
Bone-a-patreat is your one-stop-shop for all things pet related. Cannot say enough good things. Speaking from most frequented experience of the Des Moines location, although been to others on occasion and have always been serviced just as well.I don’t know of another store where 1. You’re rewarded in loyalty cash to put towards future purchases, 2. You can take part in their bagged food program where you buy 12 bags and your 13th is free, 3. They offer to carry your bags out for you.In addition, if there’s a certain product, or a brand they do not stock, they’ll happily custom order it for you! Nothing compares to their offerings, products + and customer service! They are the most knowledgeable team ever.
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July 2023 by Ellie Shane
We love Bone-A-Patreat! I won't go anywhere else for our pet's needs. Such high quality products and the absolute best customer service. The staff is so accommodating, friendly and helpful. As a new dog owner, I had a lot of questions. I can't wait for our next trip back :)
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June 2023 by Ellen Folkers-Jenkins
The staff are always very helpful and polite. The products are great! Highly recommend for any people with four-legged family members!
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June 2023 by Liz loya
Always super friendly with the best pet supplies!
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May 2023 by Mary Wacome
The gentleman who helped me find a senior food for my Rusty,was a great help. Home run on his recommendation, my boy eats every bite.
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April 2023 by Carrie Juska
Pet food and toy advice: clothes, Wheatgrass, endless eye catching stuff and pet bakery bliss. This terrific staff has gone above and beyond for me and the rescue dog and cat I have needed guidance in caring for. Life savers I'd say and the German Shepherd and Calico cat I found abandoned would probably agree as well. ?
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April 2023 by Georgie Libbie
Super wonderful local place for high-quality pet food, toys, supplies, and treats. Knowledgeable staff!
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March 2023 by Emily O.
I absolutely love this store! They have such a great variety of good products to choose from, and they can even special order items for you! They have some amazing staff members, and you can tell that they genuinely love pets! I love bringing my cat in with me, and he gets so much love and attention from all the staff there. The staff always goes above and beyond to make sure you have the best experience. This is my absolute favorite pet store!
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February 2023 by Dawn Andrus
Always polite and helpful service. Plenty of healthy choices and products for your pets.
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December 2022 by Jeff P.
Could not find a lighted ball for my small dog which makes noice.not a hard ball must be soft.so I went elsewhere. Seems like a store for bigger
