-
February 2024 by munther bader
Got to the store for an appointment, to be told they can’t take my car
-
January 2024 by Barbara Smith
These people just want your money! My car has been in and out of this shop several times and they can never seem to get it right. They are no good at their jobs!!!!! TAKE YOUR BUSINESS ELSEWHERE
-
December 2023 by Alex Schaefer
My Volkswagens serpentine belt busted while I was visiting family in Des Moines for the holidays. The car was towed here the day before Christmas Eve and they had us back on the road the day after Christmas. We really appreciate the team taking care of us quickly and Matthew did let us know of other issues we need to assess but also understood we needed to get home and sent us on our way without pressuring us for additional services. If I lived in desmoine I would look to get all my car work done at Car-X because you can't beat a quick and honest mechanic.
-
October 2023 by Al D
Not good. I bought a tire from them. They mounted it. Broke TPS Sensor. But didn't charge me. Then said it would reset on it's own.Then all tires are black wall out. Not this one. They put white letters out. Wow!! won't be going back. Also stripped out center cap by using impact on it. These people have no clue what they are doing.PLEASE STAY AWAY!!!!!
-
October 2023 by Jason Bolen
Brand new tires with an alignment performed by car-x. Car-x misaligned by 1.25" ruining this set of brand new tires in less than 3 months. Car-x confirmed the tire was cupped / ruined after service when i said i didnt think it was right. Been waiting on a call from Tyson, district manager to make it right.
-
October 2023 by Sanford Steve
Dude took 6 days to fix brakes, never called with an update. Phone at the business went unanswered quite often
-
October 2023 by Private
Turns an hour worth of work into 4 days. Terrible communication. sketchy behavior and terrible customer service. Don’t give them your property. I will never use this place again. Expensive. They never call when they’re suppose to, my car has been ready for hours and I’ve been waiting for the call. Wake the hell up Matt
-
July 2023 by Gholam Siddiqi
My car was needed 2 ours work they keep my car for five days. I called Morgan 20 times asking about my car. They say they have only one mechanic he is off for today. He will call me when cars ready to go after they called me, I pick up my car, I check it before I leave the shop. There was too many messed up messing antifreeze my car missing antifreeze tank cap. Missing too many screws. I told them to finish your messed up Micanic guy was so mad on me he just had little antifreeze and told me ready to go I told him please had more antifreeze put the screws in the place and find my antifreeze cap this car not ready to go. Please fix your messed upThanks God I was check my car before I leave the car x
-
July 2023 by Jeremy Binger Sr. (JB)
The few fellas at Car X are the only ones you need. Stellar service, sound advice and so far the job looks perfect. I’d pay a little extra for service of this caliber but the glory is, they really are proved to compete. Thank you for the new rubber and sound ride.Service: Tires
-
June 2023 by La Tasha
I'm a woman with a car. I came here because this is where I got my tires and one of them had a bubble and was under warranty. I wanted to get that replaced. While doing that they gave me this quote of like 2400 of other stuff that needed to be fixed. I went to my trusted mechanic and they're only two things that needed to be fixed totaling about 700. Definitely get a second opinion. Needless to say I won't be coming back not even for tires.Service: Tires
-
April 2023 by Kim Little
Really quick oil change with no appointment. Nice and accommodating front office lady. Will use them againService: Oil change
-
April 2023 by Carly Hill
Have been coming here for years to have my cars serviced. Prices are now astronomical and the front staff (in my case was a lady) is extremely rude. Couldn’t figure out basic tire size, couldn’t schedule an appointment, and hung up on me when trying to schedule an appointment. Everyone here used to rock. I highly recommend car x replace their front staff because they are causing you to lose loyal customers and business.Services: Oil change
-
February 2023 by Elsie
Brought my car to this store for the first time with a coupon for an oil change. I gave them the coupon up front. No one bothered to call me before doing the work on my car to let me know that the coupon would not apply. So rather than a $35 oil change and tire rotation, I was charged $120. Very upset. Will not be back.
-
January 2023 by Rob Lynch
They were not able to help me, but their service and desire was as good as you could wish. ( weird old car that needed a nonstandard rim on a holiday
-
December 2022 by Jennifer Reed
This shop fixed errors that another shop made. They worked with me and the other shop to get the car back on the road. If I ever need work done when I'm in Des Moines, I would go here again. Shop manager, Erin, gets extra stars for this place. She was extremely helpful and made the experience tolerable.
