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March 2024 by Miya Miller
They usually do great work I only come to this one, however there was a time I took my car in to get fixed I told them what was wrong they later told me that is not what was wrong & called themselves “ fixing it “ I got my car back with the same problem I took it in with, when I took it back they then stated “ you were right the first time and it’ll be 700 to fix “ ?? never delt with them when it comes to anything major after that just oil changes and tires now
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February 2024 by Olivia Trotter
My mom recently paid for an oil change, and they were also supposed to do a tire alignment. We just found out they did not do the tire alignment, and I'm not even sure they did the oil change...
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February 2024 by Bill Stone
My 92 year old father does not have a computer but he asked me to put in a good word for the Car-X on NE 14th St. They take such great care of him and he really appreciates it and so do I. It is good to know there are still honest people that treat the elderly well. Thanks to all the great people at Car-X.
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January 2024 by Lishe B
Please save yourself the stress and anger with these ppl, inexperienced mechanics here will have you dishing out thousands to fix a problem that will never get fixed, car went in working paid 2,900 to fix issues they calculated and 3 weeks later clonked out on me and now they are saying it’s other parts and problems and I will need almost another 1,000 to fix, no thank you I would not recommend at all, take your vehicle at your own risk smh!
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December 2023 by Justin Phongsavanh
Service pretty good they know what they are doing car drives very good and healthy but carx overcharge and way too pricey
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October 2023 by Wayne Evens
Very nice and friendly ?...
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October 2023 by AJ Dedic
I own a business right down the street with 8 vehicles needing regular maintenance and wanted to make them my go to for maintenance/repairs as they are very close.I dropped a van off and told them the issue that was happening and let them know to please check the wheel speed sensors as that is a common problem. They called me and said "needs brakes, rotors, and one new hub assembly" I was not in town so I authorized the $1300 worth of work.. came by to pick the van up and the same issue was happening. I asked them if they checked/replaced the wheel speed sensors, they said no - the one part I asked them to look at.I brought the van back to my warehouse and decided to replace the $30 sensor myself.. wouldn’t you know it, that fixed the issue completely!The work they did do was done well, but the fact that their mechanic didn’t do the wheel speed sensor when I told them myself that was more than likely the issue is what is upsetting. These guys just lost $10-15k+ of yearly revenue over a $30 part.
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September 2023 by Denise Martin
I always feel respected and appreciated by staff and they are eager to help with my needs thank you for the wonderful and timely service that you provide to your customers ?
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August 2023 by Billy Noy
Everyone here seemed like cool people and they were correct about the engine mount being bad and fixed it. However I feel like what followed ahead heavily outweighs the positive experience I had initially.CarX diagnosed my car for an issue I was experiencing and quoted me almost $6k on repairs. So I went to get a 2nd opinion at a different mechanic somewhere else, it only took him 15 minutes to figure it out (very simple fix, took 5 mins to do and was for free) wow.We learned that CarX quoted me on unneeded repairs, and caused damage to my car during their front end inspection. Will never come back again to this CarX location for any car maintenance, they are fraudulent.Service: Vehicle Inspection
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July 2023 by Shawn Farmer
I love these people their I take my car their. I was going to Christian brothers but they couldn't ever get it right. These people are awsome
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July 2023 by anthony elkins
from out of state wheel bearing went out took one hour to replace a 250.oo dollar part and got charged 700.oo i dont advice anyone traveling to use this buisness after getting home i went to my mechanic and showed him the bill . he was out raged we looked up the part and labor and are cost of living is close to the same i was over charged close to 200.ooService: Auto maintenance
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July 2023 by Tareka Carter
Had issues with my exhaust they got me in quickly and gave me a estimate...
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June 2023 by Nikki Brazelton
DO NOT GO HERE! Brought my car here because it wouldn't start, the alternator went out.. they told me I needed a new alternator, battery, and belts. Ok fine.. $1700 later I picked my car up and all of a sudden my air conditioner wasn't working. Called them they told me to come back they'd put coolant in it. Ok went back they put coolant in and then 2 days later we realized it was leaking antifreeze. It has NEVER leaked antifreeze and the spot it was leaking from had fresh JB Weld on it, a hose cover and my new battery was covered in antifreeze. The old battery wasn't. Took it back to them and showed them what their guys left it there so they could look. Nicole the manager then calls me and tells me that there's no way her guys did this, they don't even have gray JB Weld. When I went to pick my car up, I couldn't even take it because they had taken that piece to the radiator apart and couldn't get it back together. Nicole proceeded to show me a tube of JB Weld with black on one side and gray on the other and said that's the only Weld they had and not the same color as what was on the radiator. Then she told me she did write up an estimate for a new radiator because it needs one. AFTER THEY BROKE IT!!! and when i went to pick up the car for the final time it smelled like weed in there, pretty sure they were smoking in the shop right before I arrive. DO NOT GO HERE!!!
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June 2023 by Place Runner
Quick oil change my drain plug was stripped so I couldn’t do it my self and too it there fast didn’t charge any extra and didn’t dirty up my interior even had money in the glove box was still there after the service great people love to tip the mechanicsService: Oil change
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May 2023 by Stevie Peterson
Had a rack and pinion replaced. It broke within a year. They honor the warranty of the part but then double the cost of labor. Or they just make up labor cost as they see fit cause I've been here about 6-8 times and it's never been the same. Never going back.Service: Steering & suspension replacement
