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October 2023 by Stella Gray
These guys were amazing. I had a very recent repo and they were still able to get me in a car that has been really good for us so far. Thanks Austin and Noah.
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August 2023 by Amy Ruble
I applied for a car here last week. The application process can be done completely online and then Noah went over the final details over the phone and got me approved before I even went to the store! I made an appointment for the next day. Noah was my salesperson. He was super busy that day! The office was full of people applying for cars. Noah still made us feel welcome and attended to. He kept thanking us for being patient. He was very friendly. He let us test drive vehicles in my price range and take our time making a decision. Once I found the vehicle I wanted, there was just some paperwork to do and then I was out the door driving away in my new car! This was a very stress-free experience. I didn't feel pressured or rushed in any way. I was in and out in 2 hours even with Noah being super busy and he was the only one working that day (Saturday). I definitely recommend Car Hop to anyone who is looking to buy a car, especially with no credit or bad credit. I love my new 2009 Chevy Impala! Thanks Noah!!!
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August 2023 by MR. LAYER
Sooooooo….this review has nothing to do with the car I purchased, which has been absolutely awesome so far, nor does it have to do with the person who sold me the car, he was very professional and easy to work with. What makes this a 2 star review is how the finance department handles their customers. I am struggling a bit this month due to medical bills and I simply wanted an extension, but the lady on the phone was very rude and unprofessional. She didn’t care about my situation, showed absolutely no compassion or empathy towards people. All she cared about was money, granted i understand you have a job to do, but that doesn’t give you the right to treat people like that. Very disappointed, it would have been a 5 star review had she actually shown an ounce of compassion. Good day
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August 2023 by Matt Ruble
We got a car from there they say cars are detailed but they are not at all if u sell cars clean them up good.i do way better detailing then there person but Noah is one heck of a man they was busy and it was just him
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July 2023 by Brandy Burgart
There was only one guy working and with that he did four people's jobs. He tried to find my sister a car in her price range but nothing really worked. I think the guys name was Noah but not for sure. There cars are not very decent and if we wanted the car based on these we would have stayed in Newton and not have traveled to Des Moines for a car.
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July 2023 by Katy Cisneros
Austin not only was super awesome to work with but he went above and beyond! He knew I was coming from out of town and stayed late AND got everything in my new car ready to go! all with a smile on his face and such a good vibe! This is my second carhop car and I from now on will be buying not only from carhop but from austin!!
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June 2023 by Reannah
My husband and I went to carhop on Saturday and Noah was amazing. The simple fact that he was the only one who was working he was amazing this will be our 3rd car from carhop. We came in the store what we wanted to drive off with and we got it. Left with the 2011 jeep. My husband loves it so much. Thank you so much to Noah and Carhop. We will not deal with any car dealers. We will definitely be going back to carhop instead of any other dealership. Noah your definitely one of a kind. Thank you so much.Shawn Elliott
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June 2023 by Robyn Hagele
My husband and I went to CarHop it was the most positive experience I've ever had. Thanks to the branch manager who took care of us, got me into a really nice truck and down the road again.
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May 2023 by Jesse G
Noah was very straight forward with me. He stayed after closing time to get our deal finalized. He was very honest with every car I asked about. He let me drive multiple cars and worked very hard to get me approved. This is a great place to get back on your feet. Personally, at 33 years old, have recently started my life over from scratch after a very rough past. Other dealerships wanted high downpayments and Noah worked with me with what little money I had saved up. I drove a car off the lot the same evening I walked on the lot. Thank you Noah.
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May 2023 by Colton Davis
If I could put zero stars on this review, I would. I came to CarHop because they were the only ones that would approve me to get a car. I would recommend not going to car hop, because they basically strip you of your money. I’ve been struggling financially for a while, and I called ahead of time to see if I can possibly get a little more time to pay my payment, and they said they can’t extend the payment. They say they are here to help anyone who is struggling, but that is just a flat out lie. So for anyone who reads this review, do not go to car hop.
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March 2023 by Blake & Keoni Wilson-Moore
We had recently got a car there and was introduced to Noah at first. Such a personable and nice guy. Very informative and engaging. Made our first experience there very comfortable.We then worked with Alex who was our sales person. They were AMAZING! Very polite, easy to talk to and very informative as well. They also made the entire process very smooth and easy! They were able to help us get our beautiful Red ‘07 Buick Rainier which WE ABSOLUTELY LOVE and who, I might add, we call Crimson, LOL.But all that to say, we would HIGHLY recommend coming here if you’re looking for a car. They work well with any type of credit and work with you on finding a car fit for your budget or what you can afford. They make you feel like they want to work with you to get you driving off the lot that day. Such a great staff and they offer such awesome customer service.Thank you Alex and Noah for making our first experience there a great one. :)
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February 2023 by Bonnibel Nott-Sol
Alex is the sweetest human alive! My wife and I felt so comfortable with them-- They walked us through the entire process and answered all of our questions (even the silly ones). We give Alex a 10/10 in customer service! Thanks for a your help!!
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January 2023 by Danny Brown
This is the second car I have got from car hop. They are real good to work with. They treat you with respect and work hard to get you in a car.
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December 2022 by Cecil Burtlow
They are amazing. I had a small down payment and they were able to help me leave in a jeep commander. The payments I was able to get are affordable as well. I have suggested to friends and family that they should go visit CarHop . The customer service was awesome and helpful and you feel like you can relax and not stress about buying a vehicle. I highly recommend CarHop of Des Moines and talk with Noah or Austin.
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December 2022 by Deon Dave
Alex, I appreciated her so much for working with me because I’ve been through a lot for the past two years. She kept working on numbers, asking question and I appreciate every inch of effort and work she put for into me getting my vehicle. She rocks ??
