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February 2024 by Collin Urquhart
Ordered a pizza and boneless wings with 2 sauces for delivery. Pizza and wings arrived but no sauce. Tried calling the store to see if simple mistake or if I can come get sauce. I state on the automated menu option that I am calling to report an issue with an existing order. I get placed on a short hold. I then hear what is clearly someone picking up the phone to take me off hold and then immediately hanging up. I call right back and go through the same voice menu options. I get placed on the same hold and am left there for going on 25 minutes before I gave up. I understand forgetting small things like sauce but why even have an option to report an issue with your order if they will just blatantly ignore you.
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February 2024 by David Armstrong (Bones)
Love the people and the energy
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February 2024 by Jen Fox
Ordered pizza from this location and the breadsticks were burnt and not edible. The taco pizza was under cooked and the beef pizza was also burnt. I am not sure if this is an oven issue, but we will not be returning to this location.
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February 2024 by Aaron
Ordered 2 large pizzas and the crust was still raw dough. They rushed it through the oven just because they were busy. They also cut the pizza into 16 thin slices for some reason. This is the lowest quality of pizza I've ever had. What a joke. Casey's is pretty good usually but whoever was making pizzas at the the 60th /Douglas location on 1/24/24 at 6PM needs to find a different job!
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February 2024 by Tonya Lafarr
I love this Casey's location it's a few minutes away for me to walk in and get what I need and the managers are always super friendly. Their Taco Pizza is the bomb.Parking: Parking lot is always clean and lots of parking spots.
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November 2023 by Gary R. Detman
The service was terrible! The chicken wings were so salty that we couldn’t eat them! The pizza was very small but charged for a large one!Parking: Seemed like a lot of undercover stuff going on in the parking lot while I waited for my order
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October 2023 by Mr Rice
I was In this store tonight and bought what appeared to be a slice of chicken pizza, when i went to eat it on the way home i could tell immediately that at best someone had substituted something else for pizza sauce or more likely the sauce was borderline spoiled before the pizza went into the carrousel, and sitting in the carrousel for god knows how long pushed it over the edge, ive been in the pizza business myself over 30yrs and ive seen Casey's go from origantor of the business model to this... Never again
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October 2023 by Mike Alphson
Absolutely horrible place to order pizza I recommend avoiding this store. I ordered two pizzas and had to wait two hours. I come in to pickup the pizza and they hadn’t made it. The cook looked lost, they assured me the could make it in 15-20 minutes. I had to wait another 30 minutes to get the pizza I ordered two and a half hours prior. At least the cook apologized as the cashier stared me down as she was trying to lock up.
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October 2023 by Joey Hogan
Two times now I've come to pick up my pizza and it's not done. There were probably ten people waiting for pizza and the app still said 15 wait. Order front the one on NW beaver
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October 2023 by JoWins
Two times now I've come to pick up my pizza and it's not done. There were probably ten people waiting for pizza and the app still said 15 wait. Order front the one on NW beaver
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September 2023 by Michael A.
Absolutely horrible place to order pizza I recommend avoiding this store. I ordered two pizzas and had to wait two hours. I come in to pickup the pizza and they hadn't made it. The cook looked lost, they assured me the could make it in 15-20 minutes. I had to wait another 30 minutes to get the pizza I ordered two and a half hours prior. At least the cook mumbled an apology as the cashier stared me down as she was trying to lock up.
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August 2023 by JC Sixtos
Always enjoy the great pizza from here.
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June 2023 by Cory Owens
The young lady that works nights is very nice! ? She always makes conversation
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May 2023 by melanie henry
On behalf of the Hoover High School Post Prom Committee we want to thank this Casey's store for their generous donation of Pizzas for the Hoover post prom party that was held on Saturday night! They are an awesome partner of the Hoover community and should be recognized!! Thank you!!
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February 2023 by Tony Foxhoven (Arjuna)
This may be the worst Casey's in the Des Moines area. Anytime we order pizza is a min hour wait (told today it would be an hour and a half)...never get the right pizza, no single slices ever out and the employees seem annoyed you are even there. I would do anything to have a better store closer. How they have this many bad reviews and nothing changes I have no idea
