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October 2025 by CJ W
Idk who has been doing the day pizzas lately but they need to be put elsewhere. If it's the oven, it needs to be looked at. The crust is always hard as a rock or dang near raw. It's became a frequent occurrence to try to find the most edible pieces, there's absolutely no consistency.
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October 2025 by Markus T
A little bit disappointed with my last order for delivery. I ordered 20 boneless wings and received bone-in wings instead. The wings were super greasy and not really tasty. Delivery was pretty fast but I wouldn't have minded if it took a bit longer and therefore my order would be properly made (I spilled the ranch in the pic so don't mind that)
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June 2025 by Marly Koch
I LOVE this Casey's. I don't know what happened in the last few months, but this store has improved 10 fold! It used to be sad, never stocked well, dirty, and there were never plain cake donuts. That has all changed! The staff is super friendly! I like listening to them talk and joke around with eachother (always the sign of a happy place) the food is always on point! I came in for the aforementioned plain cake donut and left with breakfast pizza because it looked so good! (I also got my donut!) And now the drinks are always stocked. Also, it is clean in there! This is a complete 180, Casey's! Thank you for the plain cake donuts, stocked energy drinks, and happy people working! This store is awesome. ♥
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May 2025 by Austin Paul
Can the employees at this location ever do their job??.
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May 2025 by Dillon Rover
I think the food is great , but how much the workers get paid should be more …especially in the area they work at . I ordered a sausage pizza and after an hour I was finally able to pick it up. I understand the frustration of being short staffed but I still think this place is kinda shady to go to ,to pick up orders . Will probably only go here once in my life . I also don’t think DoorDash should be working out of this specific Casey’s if there’s a worker shortage . I’ve ordered through DoorDash and have had similar wait times as I had today
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May 2025 by Leattner Rojas
Bad station.... pay in cash no card
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April 2025 by Gene Anderson
Fuel pumps slow, place is dirty and restroom was filthy. Will not stop again.
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March 2025 by emily hall
Carwash was AMAZING! The two men did a really nice job and it was just as good as Mr. Carwash. It was really easy to use the code from the gas pump!
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February 2025 by T j d
We ordered a pizza at 530 and was suppose to be done at 610 my wife showed up and they haven't even made the pizza she ordered online so they won't refund our money she left and sat in her car thinking they would stsrt making it and the guy jus didn't make pur pizza cuz she left and sat in her car after telling him she was goin to do so then after that she tells him to go to another store which is 8 miles away and he said it's the next closest one when there is one literally 5 min north on 14th st this store has gone to crapnas we use to never have any issues and now it's allways something do not recommend this store and there order online option is crap as they can't even refund your money no matter what ill be calling corporate tomm to let them know that will will no longer be using Casey's and this store has gone to compete garabge in the past year
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February 2025 by Jennifer Piraro
I have to update this, I've not been this upset in a very long time. I'm currently pretty sick. I ordered food and drinks last night to be delivered through your app. I left instructions for the delivery person to leave my things on the porch and just ring the bell and go. I fall asleep and wake up hours later. Nobody rang the bell, and they left my food sitting outside on the step IN THE RAIN. Did NOT bring my soda. To make things WORSE, NOBODY EVER ANSWERS THE PHONE AT CASEY'S. I tried to call last night, and I was actually trying to call the evening before as well. 6 calls, on hold for more than an hour in total. Last night I was so sick, and felt so badly, all I could do is sit there and cry! I was very feverish. I'm so lucky that I have a son who loves me, he drove all the way from Waukee to get my soda and have my food re-made, was late for his date on Vday. But I want a refund. I don't purposely pay for this kind of hassle. I want my order refunded. $20.54. Obviously this isn't the right venue for asking for a refund, but since you refuse to answer the phone I have very little choice. And no worries, I'll not shop there again. Neither will I utilize DoorDash. The dasher, Abner, feigned stupidity on the entire issue.
I don't know why I continue to stop here. They never have any coffee creamer, they never have any mountain dew, they never have any cookies they never have any donuts they never have any pizza. The store is always filthy and there's always at least three cars in the parking lot with people just sitting and then blurring their music and no less than two bums begging for change.
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February 2025 by Thomas Kilts
Cannot thank the staff of This Casey’s is enough for helping us out. I believe her name was Bree or Brittany thank you guys so much.
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February 2025 by Dennis Baer
If you buy a car wash at pump, you will have to go inside and wait in line for your receipt. None of the pumps print receipts. The men's room was a disaster, toilet paper and napkins all over the floor. You might want to try somewhere else.
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December 2024 by ANTHONY GIESSINGER
Rude cooks sorry I inconvenienced you with my business short with me on phone call like I was ruining his day with my pizza order
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November 2024 by Kelly Barnes
The worst Casey's restrooms in Des Moines!! Always broken soap dispensers.
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November 2024 by Cinzi Linford
Honestly if I could give this store 0 stars I would. An I never do reviews anymore, first experience was about 3 weeks ago. I ordered pizza for the kids and the baby sitter and got the jack-o-lantern pizza got the pizza and all of the cheese and toppings were completely off the pizza. Then opened my taco pizza and it had no toppings. Went up to Casey’s and the manager on duty, looked at me and told me there was nothing she could do for me. That she would put my receipt in the office for a manager to call me and still have yet for anyone to call. Then again tonight decided to give them another try figured maybe it was just a one time thing, ordered another taco pizza. AND AGAIN NO TOPPINGS!!! They said well we can give you a discount! No, I didn’t order a beef pizza this was our dinner for tonight. I would stay clear from this Casey’s if you want your pizzas to be correct.
