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April 2024 by Frank McFarland
Was pretty gross the last time I went, the other reviews aren't exaggerating.
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April 2024 by John Davis
This is the dirtiest chipotle ive ever been to. Food all over the countertops, constant cross contamination, and they literally just scoop food onto the floor. Then when i was checking out, there was rice all over the floor by the mobile delivery area. Disgusting.Additionally, they are constantly out of things like the other person said. Like how do you run out of rice for 40 min?Its nice having a nearby chipotle but after getting sick multiple times from eating here, i highly recommend going elsewhere
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April 2024 by Mathew Bingaman
I have been to chipotle in multiple different states and multiple chipotles in Iowa and the one on Merle hay road is the most unorganized chipotle I’ve ever been to . Just go to Ankeny save your self the stress lol for real .
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April 2024 by Samuel Schilling
Great place quick and easy to get in, friendly staff, never eat in so can't judge atmosphere.
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April 2024 by Ashley Brown
They are rude and never get orders right never order door dash from this place
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April 2024 by Junior Vasquez
Burritos to small for pricing. Pancheros same price 2 times bigger Burritos. Same with bowls to mich ot everything not enough meat.
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April 2024 by Jake sawyer
Terrible location. All of the employees are extremely rude, often times they won't even acknowledge customers, and they regularly close the store hours early with no sign.
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March 2024 by Hamed
This has to be the worst chipotle, whenever you come in they are out of food or they can’t accept cash because they don’t have change, they are the only corporation still going through a coin shortage I guess. Spent $10.00 for a bowl with white rice and steak. Always out of corn or veggies or some sort of rice.
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March 2024 by Amber S
Tired of coming here sometimes with 2 plus hours left before closing to get food only to be told they are out of things just because the staff refuse to cook more meat…. It’s ridiculous. It happens all the time. Walking in at 8 or even 7:30 and the employees are deep cleaning and telling customers they are out of food. Even at 9 there should be a way to get food. We have also been told in the past multiple times to only order online and then we do but can’t get refunds for out of stock food. We are forced to only get a credit through the app. TRASH customer service. Tonight they substituted our chicken, put tomatoes in a friends burrito who just asked for chicken and rice, then had a bunch black char grill scrapings in the food.
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March 2024 by Charity Abbas
The place was dirty and none of the tables were clean. We had to eat in car due to tables being dirty.
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March 2024 by Ryan Quick
Ordered for pickup at 520. Arrived at 5:22 and it was ready, but it was clear it had been ready for some time. Something is wrong with our order every time. Food was cold, forgot both kids chips and apple juices. Seriously, the inaccuracies and lack of quality in fast food service is mind numbing.
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March 2024 by Sam & Ann Stringer
Took 40 minutes to get our food.
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March 2024 by Laticia Leonard
Love love
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February 2024 by RAN SPEDITION INC
Worst Chipotle I've ever visited. Rude employees, very dirty, and uncooked bad tasty food. I would give minus 5 stars if I could. Terrible experience...
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February 2024 by Sara Hall
$40 disappointment. Employees were extremely rude. Every single table was full of debri. I received toppings I never asked for and it wasn’t corrected. There was no ice in the pop machine, they were also out of forks. Rice was super hard. Horrible experience. I’ll be telling all my friends to avoid this place.