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November 2023 by Joie O.
Tim is an honest guy doing good work for a fair price and that's all there is to it. I brought in my 2018 Ford Escape after the dealership quoted me an insanely high price for a transmission replacement. Chuck and Larry's was able to get me in within a couple of days. I ended up needing a rebuild, which really sucked for a 5 year old car i had only bought 6 months prior. Tim was super patient answering my questions and was up front about the cost (which was a little over half what the dealership quoted me). There were some complications with the rebuild and it took longer than expected, and i felt a lot of peace of mind knowing it was getting done right. Tim found some other problems aside from the transmission issues (ugh!) and gave me good advice on how to triage. The thing I think I appreciated the most was the compassion. Coming off a horrible experience trying to get Ford to help me out, it was nice to work with someone who actually seemed to care, took pride in his work, and had a little sympathy for how much the situation sucked. I hope i never have to go through transmission problems again, but if i do i already know exactly where i'm going.
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May 2023 by Mark Gering
Tremendous work absolutely marvelous customer service
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April 2023 by Tina I AM
These guys worked on one of our work vans.. was way more helpful than the Mechanic we've used for years
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March 2023 by Matt D.
Stopped in to see about a transmission code that was putting my SUV into limp mode. After researching the code and getting some information printed out ahead of time the gentleman that I spoke with was standoffish. Said I was telling him how to do his job. Definitely not going to use Chuck and Larry's for anything in the future.
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October 2022 by Brian Thompson
Fair pricing, knowledgeable staff, quick availability. Had my transmission removed, rebuilt, and reinstalled. They also did a couple of other repairs that could only be done with the transmission removed after asking me first. I appreciate their expertise and professionalism.
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August 2022 by Amanda Lee
Best service in town! Honest, and great work. Would recommend 100%.
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March 2022 by Chuck Barnes
Great people to work with and never had any issues with any repair work they have done.
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March 2022 by Neil Olson
Expert level repair shop! These guys have seen and repaired it all. Been in the business for a long time.
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December 2021 by tom gall
05 f350They did a transmission build and installation for me.On time and on budgetSmall business like this makes e small business standard of operations always at a high levelMade me love this pick up again.Service: Transmission repair
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August 2021 by McKee RV
Chuck and Larry's does a great job, straight forward and gets things done right. I highly recommend them for your repair needs.
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August 2021 by Jon Conroy
Great place. Fast service, had my truck in and out in 48 hours.
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August 2021 by Chris Richter
Great guys, old school honest and dependable. HIGHLY recommend
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June 2021 by Richard Pearson
They are remarkable people friendly informative knowledgeable and do awesome work 30 + years in the business it shows
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May 2021 by John Hertz
My favorite transmission place in town. Excellent service. Great prices.
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February 2021 by Tim Lippert
From the Owner to D NewmanWhen we first spoke about your vehicle you mentioned that the transmission repair made to your vehicle was (a couple years ago) Upon getting your personal information, and as you were speaking, I was looking up the repair invoice. You told me that your vehicle had a "no reverse condition". Then after that you mentioned we had issues with the repair after it was completed. When you called us and said your transmission wouldn't shift (within a week of repair) we asked you to pull to the side of the road safely, and shut off the engine and press the accelerator pedal 3 times quickly to the floor, and then start it up and drive it. And you confirmed that the transmission was shifting properly. We never heard back from you until a couple of days ago. But the issue you were having had nothing to do with a "No Reverse Condition" and the throttle valve sticking is a very common condition in the THM-700R4/ 4L60 automatic Transmission which your 91 Chevy Surburban is equipped with. After looking up your invoice during our conversation I found that the vehicle repair was done on 08-07-2014. OVER 6 YEARS AGO! You never mentioned that in your review! But from the beginning you were telling me that it was a couple of years ago. Then you proceeded to tell me your vehicle had only had 10,000 miles on it since the repair was made. Am I expected to believe that comment as well as it was only done a couple of years ago comment? I'm sorry you are having issues with reverse on your vehicle, but I don't cover warranties for 6 years. Our warranty clearly states 1 year or 12,000 miles, whichever occurs first. Most of if not all new car manufactures don't cover transmissions for 6 years. If you write a review please include all the facts and not just partial facts. But that never seems to happen in today's world. Its called a distortion of the truth.
