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June 2024 by Melissa Antunez
Very clean and their prices are reasonable.
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April 2024 by Mark A Krellcom (Big MAK Tech KM6RAD)
Constant SERIOUS ISSUES at this location. Accessing our Unit, homeless stranging walking in and out. Camping out in empty units. Being followed around by strange people. Difficulties accessing the pull-in bays. Security door being wedged open. Phone at office not answered or hangs up constantly when I call! It seems to never end until we canceled and found another quality location!!!
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January 2024 by Dani Krass
Pods are super expensive upon delivery
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November 2023 by Carie Swarts
The employees were super nice and helpful.
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November 2023 by Niki Whitney
Kind people. Great prices safety out of the park. Yes yes yesThank you miss Sarah and Mr Jamie for your help!
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August 2023 by Carie wolfe
The employees were super nice and helpful.
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March 2023 by Aubreanna Sink
Absolutely terrible experience with staff here. I moved in on a saturday the lady was in a hurry- told me to my homeowners insurance via email and she would credit back my orginal charges for insurance. I emailed it to before even leaving the parking lot, never recieved an email back, never returned my several calls. I called several times because my next bill had their insurance on it. People would answer tell me they would call me back. No reponse. i went in and the general manager basically said well she shouldnt have told you that and she no longer with the company. essentially saying "sorry about your luck". said he would look for insurance in the email but he doubt it will be enough coverage. explained i had another unit on university store and was planning on moving to this location and he talked poorly about this location and yadda yadda. Never returned call. Went back to try to talk to someone and it appears as if they sold this location. VERY POOR customer service. He knew this would be selling and he just needed me out of the door that day because it sold the next. i would highly recommend anyone looking to store something to look anywhere but cube smarts. They are crooks. I am out 70 somyhing dollars because their wrong doings.
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March 2023 by Lesa Ouimet
I bought something off Facebook Marketplace and had to meet the person here to get it. Climate controlled, well lit building and reasonably clean. Thats all I can say about it. Was in and out in less than 5 min. and we didn't discuss the storage logistics at all.?
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February 2023 by Audra Campos
I have been pleased with the staff and the cleanliness of the building. Your staff is very helpful and polite
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November 2022 by Tom Flannigan
Easily the best place to store your stuff in the area. All the units are on the 1st floor so they don't make you get in a tiny elevator like at other places. I'm surprised their prices are this low considering it's brand new and the easiest to get to.
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October 2022 by Sirina Greene
Clean facilities and property was in the same condition as when I started my unit rental.
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September 2022 by Kylie Clark
Staff isn't very friendly and they don't honor your discounts
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August 2022 by Amanda Jones
Hours horribleThey only have 3 carts when they got 400 units so u gotta wait if there busy, I had piles of dust saw I think anyways they were closed When I got my storage unit and I had to sweep it all up and there was piles and piles of it I’m at anyway I entered one of my inner two of my speakers and ruin them along with tons of other stuff I have. Complained and nothing was done about it. Should it have to make sure your own new unit is clean
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July 2022 by john ferguson
We have a lot of ruined things from moisture. The moisture is on the inside of the totes and boxes. The unit is supposed to be climate controlled, obviously it isn't. Told that we could not file a claim on the insurance that we were required by Cudesmart to purchase because we moved everything out. We were only using it to store things for a move into a new house, emptied out the storage unit on Sunday, found moisture in totes and boxes on Monday. Asked about it at time of closing unit. Was told that I would have to keep paying for unit until they decided to allow us to file a claim. We lost photos, cards, books and files from the moisture. Would have given a zero star if I could have. DO NOT USE!
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April 2022 by Lisa Alley
I looked at website for a storage and Cubesmart had a deal going for 35% off or one free month of storage. We all know how costly storage can run these days, so I decided to take them up on this deal the gentlemen who helped me took the time to explain everything in detail and not rush me through this process, unfortunately I had left my card and it was close to closing but they were kind enough to wait for me to go grab it due to me having to return the UHaul I had rented. I pulled up at 7:05p as they were getting in their car to go home. He went back in the store and proceeded to complete the paperwork so I could get the truck unloaded. He could have just as easily pulled off and went home, and for that I am grateful. Thank you cubesmart for going above and beyond for your customers! This was the thing I look for in customer service. Much appreciated!!
