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December 2024 by Tom Punelli
These types of stores you never get the best customer service but feel they go out of their to make your experience pleasant I have never felt that at store like this and not just one or two employees all then super nice thank I appreciate
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November 2024 by Misty Johnson
Can't believe you got have an ID to get a lighter when you clearly look over 30 it's ridiculous never going here again 0/10 don't recommend
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October 2024 by Ronny Davis
Considering my horrific experience at the Dollar General at 2570 Hubbell Ave, Des Moines, IA on 9/28/24, I'm not surprised at seeing the recent negative posts. In fact, it's what I expected. There were two cashiers ringing customers up. I was in line for about 8 minutes and when one of the cashiers took care of the previous customer, I walked up to the counter and the cashier simply walked off. I did not want to go through the line again and I told her that I would like to make a purchase. She refused to ring me up. I remember someone with a meek voice behind me telling to please exit the store. I guess this was the red bandana guy.
To be honest, I'll probably not go to that DG anymore not only b/c of that experience but because logistically it's impossible since I was traveling cross country. And all I can say about that is Thank Goodness. But I also want to speak about it in broader terms. What I experienced is symptomatic of today's culture where it's no longer about the customer (and customer service) but about the employee. If I could, I would give no stars.
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June 2024 by Duane Burden
Staff does a good job of helping you. The store is clean and organized, with merchandise displayed clearly and stocked as well as can be done. Sometimes could use more help to keep things up.
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June 2024 by Kim Mongar
The store is much more organized and clean and the store employee that helped me was very helpful and polite her name was bobbijo this store has improved very much...
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June 2024 by Bobbijo Burden
People are so nice and friendly and very helpful and the store is very well kept.
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June 2024 by Chris Meimann
Went to get a few items and the lady cashier with the neck tattoos was very rude to the person in front of us and even rude to me. I think I'll find another place to shop for my items now. This is not my first time this has happened either. Usually rude, or tweaked out. This place needs some real managers and some help!
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June 2024 by Alysia Prepelica
The remodel has really opened this place up. It’s clean, the staff are always enjoying themselves.
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February 2024 by Beth Mayes
Location just keeps getting worse, due to lack of management knowing how to manage. Man with the bandana needs to find a new job, absolute worst customer service every time he’s working. Should not be a manager if you have anger issues like that.
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November 2023 by Michelle Miller
Didnt get all my stuff not to happy. And might as well forget about calling there phone is off the hook . Been calling for the last 45 minutes
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July 2023 by Deborah Ewurs
The workers are rude. The guy that wears the bandana is one of the worst that work there. I wish they would bring the older lady back she was the best
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June 2023 by melissa patton
Always a nice experience
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March 2023 by Liz Rash
I understand that some businesses are struggling to find good help lately but that's really no excuse for poor customer service & just a general lack of common sense.
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July 2022 by Nicole
Staff here is super friendly and the store is clean and organized.
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June 2022 by Tammy Clark
Very little space in isle ask for help don't know always standing at counter. Not well stock dirty looking store.
