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January 2024 by Tabatha Waddell
Needed to exchange a pair of shoes and online it said they were open until 9 pm. When I got there at 6:55, the lights were off and the lady refused to let us in. A sign was posted saying they close at 7. It wouldn’t have taken 5 minutes to swap out the shoes. If you close at 7, then don’t turn people away before then.
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August 2023 by Mike P
Called about a specific brand & model of shoe size 12.5. She answered all my questions & got another clerk to go back & forth grabbing different shoes. Very impressed.
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July 2023 by Cheri Caldwell
I would give this location a 0 if possible. The employee are rude.
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June 2023 by terry weaver
Good selection and friendly staff.
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October 2022 by DONNA HOPKINS
Customer service is definitely lacking. 2 people on duty. Neither offered to help grandson or me. We had to reach out to them and although friendly did nothing to try to assist us so we went elsewhere. Sad.?
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October 2022 by Myia
They had a large variety of shoes, just not in wide width.
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July 2022 by Muvugizi Mutegetsi
There was a girl with purple hair I give her 0 stars and she really gave us a good service I would like to apologize to her she really good worker ❤️
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June 2022 by Karl Wacker
On the plus side, they have employees that show up for work and can run a cash register to check you out.As for knowledge, friendliness or customer service....your going to have to first get them off their phone, and then you will have to feel guilty as they act as if your inconveniencing them.
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March 2022 by Susan Ward
Usually this is a great place for finding shoes for my son. At this visit on 3/23/22, shelves were very low on larger men sizes plus hardly any wide shoes. I am sure it's from the lack of getting product to the store. He even looked online. At many different stores and still couldn't find his size. He will keep looking.
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March 2022 by Skylar Daughenbaugh
The 2 girls that work there are always standing at the front on their phones they have a limited selection of shoes not enough sneaker options twice I have went in the store looking for a shoe displayed on the window and both times they had neither shoe in the store so why display it? I left my car keys on the counter while I went next door to eat they had closed at 6 for the day with my keys locked in the store called non emergency police and the store owner the police contacted would not awnser to come give me my keys so had to sleep outside the store till the next day at 10 to get my keys thank God my car doors were unlocked
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January 2022 by Josh Wederquist
This is one of the last places around that sell shoes as their main product. I mean really what shoe store doesn't offer socks laces and shoe sole inserts. The staff has always been super helpful and friendly any time I have been in there they are always so helpful but tend to stay away. They will let you look at their products but be only an isle or two away if there is a question about anything that can't be found. The store is always clean and tidy. There have never really been a super busy period when I've been in and it's been random from morning to night. They have some membership program that has given me a discount every time I have been there. If I would be sad to see one store go this would definitely be on that list.
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December 2021 by Chuck Smith
Helpful staff, wide variety of shoes for the whole family. Reasonable prices and usually have some deals going on socks and accessories.
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November 2021 by Courtney Hiaring
2 clerks stood around. Man asked to see if another store could get a different size, clerk said "yes go get the box and I'll check" but she could have gotten it herself. She found it at another store in town but she couldn't tell the customer where the other store was. I told him. They sucked at this store.
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November 2021 by Nate Gray
Even their clerence prices were only 7-10$ off, got laughed at by all 3 clerks for the way I talked. Not going to be shopping in highschool world again.
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October 2021 by Jonathan Covalt
We went shopping here for shoes for our kids. They had a good variety of shoes, and we found shoes fairly easily. Not 5 stars because many, many of the shoe styles only had a few sizes, so what we could actually get was very limited.