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March 2024 by Kalynn Doebel
I called in to take advantage of their winter deal. Unfortunately, my phone dropped the call but when I called back, the person who answered gave me an even better deal! Happy with how quick they were to deliver! The only reason I haven't ordered propane from them again is because their normal price can't beat other propane companies.
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February 2024 by is this heaven?
It is currently 4:26 pm on Thur, Jan 18, and there is a Ferrell Gas truck driver in front of us driving like a maniac on I80 in Des Moines. He is weaving in and out of traffic and cutting people off when it is snowing heavily with low visibility and traffic is moving at 30 mph. Rude and dangerous!
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December 2023 by Blake S
Great place to work.
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November 2023 by J C
They do everything the right way.
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October 2023 by William Dennis
As a new user, I was surprised the first winter by an empty tank! I enrolled in the "keep full" service that calculates my usage based on the weather and initiates a call when the level is low. Very accurate and it gives me one less worry.
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September 2023 by Mollie Barrett
Cheap deals for propane, plus the drivers are great! The office lady Jody is AMAZING!!! She always goes above and beyond! She runs the office by herself and does an outstanding job! Jody has such a great personality. ??
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July 2023 by El taco Guapo
We’ve been going there for years for our gas needs and they have always be extremely helpful and friendly! Would definitely recommend to anyone starting a food truck business!
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June 2023 by Ron Bainter
Great customer service ! The staff is awesome get you in and out quickly and always very friendly great place to do business
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June 2023 by Crystal Conroy
My daughter has called 4 times and been disconnected each time after being on hold FOREVER before someone finally answered. It's been an hour since we started trying to get her service started.
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April 2023 by Ashleigh Six
I only use because I literally have no other choice they have it monopolized I hate them they are rude between them and Huxley Communications I am ready to move from my little bitty piece of paradise so I don't have to deal with them anymore if you have a choice make a different one than them
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March 2023 by Brendan Burtnett
They use to really work with you now it seems they don't care. When you try to call and talk to them you never know where your call will end up. I've talked to people in Minnesota Michigan Arizona and several other states then have to wait to be transferred to Iowa. I finally found my own tank and left this company as my gas supplier. I was paying $2.44 a gallon. I have been shopping around every other gas company is $2.00-$2.08 a gallon. Not competitive what so ever. When I called for them to come get their tank, I was told to plan for 2 weeks till they can come get it. Now it is inconvenienceing me since it's sitting in my driveway that I can not use. Just another way for then to screw me over. RUN FROM THIS COMPANY.
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February 2023 by unknown
Not a fan. When calling in you get a national line not a local line to help. Their service has been very poor. Each time they come out to my tank they find another thing wrong with it that keeps them from filling it. When I asked why they couldn't have just given me a comprehensive list of all the issues, they blamed it on "the problem of a customer owned tank" - it is not a problem with a customer owned tank, but rather an issue with them thinking through what it is going to take to get fuel into my tank, after all they are the professionals and know what it takes. I normally do not write reviews but I have been amazed at how poor their customer service has been as of late.
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February 2023 by The Hunter Journal
Not a fan. When calling in you get a national line not a local line to help. Their service has been very poor. Each time they come out to my tank they find another thing wrong with it that keeps them from filling it. When I asked why they couldn't have just given me a comprehensive list of all the issues, they blamed it on "the problem of a customer owned tank" - it is not a problem with a customer owned tank, but rather an issue with them thinking through what it is going to take to get fuel into my tank, after all they are the professionals and know what it takes. I normally do not write reviews but I have been amazed at how poor their customer service has been as of late.
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January 2023 by Janelle Buxton
Great customer service. A few days before Christmas a route driver (Gary or Greg) stopped to check on my tank as he knew it'd been a long time since it had been filled. The tank was at 10% and he stopped to let me know I should get filled as soon as possible. Given the snow storm moving in the next day there was no option for expedited service when I called but the tank got filled at 11AM the next day. I signed up for delivery tracking online per guidance of the local office service representative to ensure and track the deliver. Thank you to all Ferrellgas crew servicing the rural areas outside of Bondurant!
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October 2022 by Judy Nelson
We have been using propane since 1977 and are Ferrellgas customers. We like that they come and do the job whenever needed. Always great service. Our tank was even painted this past year.
