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December 2024 by Tara Kerr
I cannot praise this place enough!!!! Rand, Max, Chelsea.... all of them!!! We had some miscommunication with a loan and it was a longer process than expected to get to the finish line, BUT......they handled it like champs and put my mind at ease!!!! 10 stars from my husband and I!!!!
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October 2024 by Jeff F
No matter what Branch I go to or what service I’ve used it’s been Amazing! They may not be as big as others BUT they far exceeded I’m expectations!
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October 2024 by Dezi Allen
Wouldn't recommend this place to anyone let alone anything, got a car loan from them a few months ago and have had nothing but issues with them when I try to make the loan payment ( every month)- usally takes 2 or 3 calls to get someone who knows what they are doing. Not this week it's take a whole week & still can't figure it out.
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July 2024 by Sam “Smurphy” Murphy
Joseph helped me in drive today as he usually does, despite being a new face its always a joy to speak with him during my trip to the bank!
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July 2024 by Brian Moede
This is the worst bank ive dealt with. Since Travis left a few years back it’s gone to trash. Much like the rest of the postal service. They don’t answer the phone. They don’t call back. Talked to 4 different loan officers all from different branches and they all have messed the whole car purchase up in their own special way. Appreciate the mess max and Delores especially.
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May 2024 by Richard Miller
Absolutely do not go through this credit union.
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March 2024 by Cassie Contino
Mischelle is absolutly amazing! When I picture great customer service she is totally what comes to mind. We conversation like we are life long friends, and she's always happy and upbeat. She's simply the best!
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March 2024 by Tammy Monaghan
As a long time account holder we have hit some ups and downs. Since the beginning of the year MAX has worked with us helping us keep our trucking business going. He has been so amazing always available to answer questions and even help us decide between options.We are not in a great spot currently with our truck but it could be so much worse had we not had help from Max we are so greatful.
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March 2024 by Baby Ray
Max is the best, He may what seem so difficult so easy. We have been trying to figure out our account issue for weeks and today he was able to help fixed everything, I'm so happy he was there to help us just in time
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March 2024 by francisco omar lainez menjivar
First class is the best bank i ever have. BOEDY TRACY help me and friend to open a new account. He is an amazing person. Best banker.
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March 2024 by Torrie Marchant
Boedy did great helping me open a new account thank you.
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March 2024 by Nancy Wolf
I had a great experience with Chelsea Betts. She helped me open the credit union app. Thanks
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March 2024 by Aleeta
I was recently added to a family member's account to help with finances. In a potentially difficult situation, these girls have been great. In a week's time I/we have been helped by Dina, Michelle and Sarah. Each experience was professional and understanding. I highly recommend going to them for your financial needs.Thanks girls!
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February 2024 by Betsy Koshy
I'm a member at First Class Credit Union. Each time I visit, I get the best customer service from Michelle and Mandui. I see their beautiful smiling faces and it makes my heart happy. They are such wonderful, caring individuals who truly love their customers. I recommend this branch to anyone who is looking for a new credit union. Thanks for your helpful service each time ladies!! They are so lucky to have you!!
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February 2024 by John Stougard
Michelle was very helpful and courteous!!
