Great Clips in Des Moines is known for offering affordable haircuts for men, women, and children, with various services including haircuts, beard trims, bang trims, and shampooing. They are open during evenings and weekends, and welcome walk-ins or online check-ins to skip the wait. ClipNotes are used to ensure a great cut every time. One customer, a retired Army veteran, highly praises the team of barbers, stating that they are the best and expressing trust in them over other Great Clips locations. The attention to detail, including beard trims, is appreciated. A specific hairdresser, Kristin, is commended for her patience and great job in fixing a previous bad haircut. However, it is important to note that a customer had an upsetting experience hearing bigoted views shared by another hairdresser and a customer. This may impact the decision to seek haircut services elsewhere.