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October 2024 by Tom VP
I needed to ship two big, fragile items so looked around at DSM packaging companies. I'm not confident of the packing ability at the normal shippers and Jeff received good reviews. I took in a 40" copper flower man, complete with glass balloons, and a 56" mid-century modern slat bench my dad made. Both arrived without issue at my home in Maryland. Excellent job from Jeff.
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September 2024 by Robert Waters
I have repeatedly done business with the packaging store and would drive past 10 others to continue doing so
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July 2024 by eden films
I would drive out of my way to visit this store. Such great friendly service!
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February 2024 by Christopher Nebons
If you want a pro to ship your package, Jeff is that. You have to trust him (I do) if you ask him to ship something that he needs to pack- you won’t see it going into the box, or see the label go on. But he says he will do it later and you can get a tracking number at the end of the day.
It is a bit expensive (it was $79 to two-day a shirt and some candy to the northeast), but he does dependable work.
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November 2023 by Chenoa
This guy is so nice!
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November 2023 by Anne Highness
Great service.
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July 2023 by Nicholas Kollauf
Best service for packaging/shipping in town. Offers good rates, has all the product, and is quick and efficient. Will ship usps when the post office is closed! Won’t ship with anyone else in the metro. This place is special.
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May 2023 by Susan B.
This review is WAY overdue! At the end of the summer of 2022, I had four shipments to distribute estate furniture and smaller items to two U.S. and two European locations. Not only did Jeff do his very best to work within our ridiculously short timeline, he gave us support until all items were delivered. Everything arrived undamaged. He worked to help us through cranky customs in Germany and a contractor that wasn't delivering one of the shipments. Jeff always responded quickly and efficiently. I can't thank him enough and highly recommend this store.
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May 2023 by Chenoa Elenbaas
This guy is so nice!
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April 2023 by Sabrina Cooklin
While in the end I chose to go with another company, the HWCPS was completely upfront and honest about shipping and packaging costs. I am sure that I would have been very happy with their company.
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December 2022 by William N.
Thé best and easiest drop off for shipping in Des Moines. I have worked with Jeff for many years and have never had anything but a great experience ! You can rely on the packaging store to deliver your packages or returns!!
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September 2022 by Sara T.
I agree with everyone here. The owner is the nicest person. I have sent many returns through his store. He is always willing to help me tape a box shut or put the return label on the box for me. He never puts off a customer just because he was working on something in the backroom. The turnaround for dropping things is quick. He is just the best.
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July 2022 by Jim Cossitt
Good service. Long term happy and satisfied customer.
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November 2021 by Andy Dennis
convenient, courteous, professional
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November 2021 by Hasan P
They never answer the phone for some reason, and they took a little longer than they said they would getting back to me. Otherwise, great service.
