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February 2024 by Sara Clair
Got in there fast but the lady i got didnt explain much of the tax stuff
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April 2023 by Teresa Severino
The lady that did my taxes was very nice. I wish I had known how much it was going to cost me because I NEVER would have let H&R Block do my taxes.
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February 2023 by David Cavin
Carlos was awesome, tbor sucked
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August 2022 by Brandy O'Neill
The guy Carlos was a nice guy however I've been asking him if I can come pick my emerald card up from his office and the lady who I finished off my taxes with both of them act like I'm speaking another language all the sudden and I can't get a straight answer out of them and they're not being very helpful at all or returning my phone calls
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April 2022 by Lyn W. (The Boom of Bomb)
I keep coming back because they do it right
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March 2022 by Melinda Gray
Very helpful and answered all of my questions quickly and was very considerate of each one I asked also! Both Ann and Larry were very pleasant and helpful for me and I really appreciated that. Two thumbs up!
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March 2022 by Cassandra Kick
they didnt tell me that there is another $40 charge to take the money out of my return
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February 2022 by Denise Carroll
We could not hear our tax pro, we asked many many times for him to speak up. We had to point out errors he was making. At first he told us our refund was 2,600 I kept saying that can't be right. We ended up finding his mistakes and got another 3000. Not comfortable at all with our return
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February 2022 by Betty Waters
We have been using h&r for 16 years and never had a problem
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February 2022 by Nikki G
Liked the help and information to best understand what was going on
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April 2021 by Melissa Neubauer
Carlos did an awesome job and he was very polite.
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April 2021 by Diann Mead
They do good work and was fast at getting my taxes done
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April 2021 by Thien Truong
I highly encourage everyone that is planning to use H&R Block for their tax return to do your research on the company's customer service. Long story short, I came to them to do my tax return and was lied to twice. They screwed up my tax return and my tax pro tried to say is my fault. H&R Block operation is silo, that need to change. Either way, if you decided to use them, just ask whether your tax pro need some coffee or a quick nap before you get started, else they'll screw up your tax.
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April 2021 by William Taylor
My agent was helpful!! Very descriptive in a manner in which I could understand.
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March 2021 by Teresa Harris
Ann is awesome!! Customer service is great and I always have a positive experience plus excellent returns.
