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September 2024 by Luke Elling
Called down to the dealership on a recently traded in car that they had posted on their website. Blake was really helpful and understanding to the fact that we were coming from 4 hours away to purchase. He answered all questions, sent the info I requested and worked out everything to be ready for us to make the drive down, buy the car and head home in one day. Car was in great shape, repairs made for items found on the safety inspection and clean as a whistle! My son is loving his new car and I highly recommend working with this dealer and their employees! Great job Blake! Thank you for everything!
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September 2024 by Christian W
I had a wonderful experience with Willis Infiniti. The staff is always welcoming and willing to go above and beyond to make the customer experience top notch.
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September 2024 by Tarold Robinson
The staff was very cordial. Tried their best to help me reach a financial goal best for me.
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August 2024 by Chloe Hill
Always a great experience at Willis Infiniti Service Department! Isaac’s communication and professionalism is outstanding!
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August 2024 by Dan Perkins
Issac McGuffin was speedy and awesome!!! Great communication.. Would recommend!
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August 2024 by Jimmy Nyassanga
Still continues to be the best car I have owned and the best service I have ever got from any car dealership.I have owned Infiniti cars since 2014 while going to college the service I have always received was 5 ⭐ and the part that got me hooked to wills Infiniti is the fact that I was not even driving the latest Infiniti but the treatment I got felt like I was premium member.
Taking my car to get serviced feels good and relaxing no hustle if you got other places to be Wills Infiniti will drive you there and also come pick you up.
The general service from the time you enter to when you live is just top notch.
A special should out to Isaac McGuffin in the service department always treats me with the at most care and it doesn't feel like it's all about Business. We have had a lot of random conversations that were not just car related and what I love the most is that his the only one that knows me by my full name.
Thanks Infiniti for a great cars, Thanks to Wills Infiniti for exceptional service and Thanks you Isaac for all you do all the best in your Career brother ??
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August 2024 by Paul Smith
Another great service experience at Willis Infiniti! Thank you especially to Isaac McGuffin, my go-to service advisor, for coordinating the service to keep my Q60 in better than new condition. Stacy and Peter in accessories/scheduling were also very helpful with making necessary arrangements. I have absolutely no regrets for purchasing my Infiniti from Willis and returning there for any subsequent service.
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August 2024 by linda carlson
Today I had my car serviced at Willis Infiniti. Isaac checked me in and was very thorough in his explanation and in answering my questions. I appreciated his candor and great smile!
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August 2024 by Harry Alley
My experience at Willis today was excellent.
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August 2024 by Karm Mohabir
Isaac Mcguffin was very professional, courteous and helpful
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August 2024 by Nishi Mohabir
Isaac is great, I brought in my car without an appt because my key fob was not working. Isaac knew exactly what to do. He was pleasant and patient with me because I'm not too technical. Thank you Isaac.
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August 2024 by Jose Goyco
4 years doing the oil change and others maintenance at Willis Infiniti and as always the experience is great.
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August 2024 by Ann Marshbanks
I went to Willis Infiniti for an oil change and realized that I was due for the 60,000 checkup. The service team member looked at previous work that was done already, and made sure that the checkup included only the needed work. They were supposed to deliver my car after the service ( a very much appreciated bonus) at 10 am, but were delayed until 1:30. I tried calling to find out when it would arrive, but the phone rang and rang. The service department should answer calls from customers. Instead, apparently calls are just ignored. Great service overall.
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August 2024 by Pete Frentzen
I was on a cross country trip from WA to NC to take my daughter to grad school. We broke down just outside of Des Moines. We were going to towed to a different place, I called Willis and they said bring it in. We were on a tight schedule as my wife was flying in to NC the following day and we had to pick her up. The crew at Willis got us right in and gave us a courtesy vehicle while they diagnosed the problem. Within an hour they had called with the problem and the cost to fix it. They rearranged other customers to get me in and back on the road! They worked with my extended service plan and got everything covered. While I was finishing paperwork they spent time cleaning my windows and headlights to make sure we were ready to return to the journey! We made it in time to get my wife only because of the guys at Willis! If I lived anywhere close to Willis Infiniti they would have a customer for life! They knew my situating also knew that I would probably never be a returning customer, yet I was treated like I was a repeat customer and family! I can’t say enough about the service e we got there!!! Thank you Willis Infiniti!
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August 2024 by Don Chizek
Good experience with Isaac McGuffin. He was very responsive and provided the details I needed to understand what was needed for my QX60!
