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February 2024 by Roger Scott
Ingersoll Animal Hospital provides outstanding care for Lexi. Everyone at Ingersoll Animal Hospital is very nice and is very caring too. They do the best work, and I highly recommend them for all your animal needs.
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February 2024 by Marty Bauer
Excellent staff, excellent care and excellent grooming!
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February 2024 by kristy gregory
I have had nothing but good experiences at this clinic. Professional and caring staff that I fully trust to give my cat the best care. Would highly recommend, especially in emergency situations.
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January 2024 by Jason Peters
We're new to Ingersoll Animal Hospital and had a good experience overall. The staff seemed friendly, although the young woman at check-in didn't seem to be all that motivated to help us when we came in. I guess my only other observation - and, I get this is a vet - but, do the rooms get cleaned? I ask because the exam room we were put in smelled like the worst wet dog odor I've ever smelled. Not expecting floral notes and a gallon of bleach, but... I'm not sure I've ever been in an exam room at a vet that smelled this bad.The care beyond the initial welcome was good... I just overall felt like there was some clunkiness along the way. Besides the intense odor of the exam room...Again, not exactly a warm & fuzzy greeting upon arrival... or really at all from the front desk person. I think were slightly inconveniencing her quiet morning.When did vets start telling owners, "you need to weigh him" - again, front desk person. Yes, these were the first words spoken. Seems like they used to do this as part of the exam.When checking out, we started to wrap things up at the counter and another team member walks up and suddenly, we're invisible again. The two have a several minute exchange about another pet in the middle of me standing there. I dunno, it just seems like the other team member could have timed things a bit better.I just want to feel like my vet genuinely is caring and friendly and available throughout my experience. Especially as a new patient. This definitely did not feel like that at check in OR check out.And... I guess while I'm here. The vet wanted to give my puppy treats to sort of comfort him. I had brought treats with but he (the vet) seemed apprehensive about giving him one of the treats I had. My thing is, if you want him to be comfortable and willing to come to a stranger in a strange place - my thoughts are, hand him a treat he's familiar with and loves. I didn't understand the hesitation.So, after thinking through our whole experience. I guess my jury is still out a bit. The other reviews are good and the location is close by. But I just had really mixed vibes at times, some really key times.
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January 2024 by Scott Chidester
Thank you so much, she is not the most friendly cat, but she does feel much better ?
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December 2023 by Stevie Dunaway
My dog is a jerk and the techs were very kind and helped me get her nice and calm first and the Dr was fast. Excellent service. Thank you!
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November 2023 by Aaron Rubin
I had just moved to Des Moines from out of state when my pup was injured. I didn't have a local vet yet, but Ingersoll Animal Hospital and Dr. Hunerdosse made time in their schedule to get her stitched up and taken care of. I am very grateful for the excellent service. Thank you!
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November 2023 by Kimberly Noble Piper
Our first visit for our dog, Harley. Everyone was very helpful, and the Vet Tech (sorry I didn’t get her name!) and Dr. Hunerdosse took the time to listen and answer questions. They made sure Harley was comfortable and well-cared for.
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November 2023 by Tiffany Contreras
I came with my new 4-month old puppy and my experience overall was uneasy. I mentioned that I am a new dog mom and asked many questions of concern and they were dismissive. After talking to multiple friends who go to different vets in the area, about what a standard check up should look like, they informed me a stool sample should be requested and they did not do that here, even when I asked about it - my friends mentioned that blood work is typically done, especially to make sure they are healthy, they did not do that here. When I asked for rabies vaccine, they tried to dismiss me and I insisted she had it done at this appointment. Overall was just disappointing and left me feeling uneasy.
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October 2023 by Alexandra S
I have a “spicy” cat who is very difficult. I was amazed at how patient the vet and tech were with her. I felt the prices were reasonable and they were explained thoroughly. I also appreciated that the office was clean and that even though our appointment was later in the day that Ruthie was taken to her room quickly.
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October 2023 by Kayana Janay
My dog is a rescue an exceptionally shy. They did a great job making him comfortable to get an exam and his medicine. Quick, easy and handle my awkward boy SO well!! So glad I came!
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October 2023 by Brandon Le
Parents took their cat in for a check up on a Friday, cat ended up dying the next morning. The bloodwork and health reports didn’t seem terrible. I would question the health check if death was knocking on the door that close. Please take your love ones to a place that would care. Would not recommend this vet.
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October 2023 by KKay
I'm surprised by the positive revies. This is a clinic that is known for taking advantage of pet owners. They will do testing that is not necessary. We had an incident with our animal who was limping. Instead of starting with antibiotics in case it was an infected nail, they did xrays, blood draws, ect. and 1300.00 later, we found out all she needed was antibiotics. They wouldn't give her a second round of antibiotics even though she was almost fully healed, they insisted on more tests. We took her in again and they insisted on more x-rays b/c the new vet said that the previous results were inconclusive (not what we were told initially). When I said that we were never told that, she just re-prescribed the same antibiotic and now our animal is just fine. It's terrible that they take advantage of pet owners like this. They should start with more conservative measures first and then progress to more costly ones. A bunch of wasted money. Find a new vet.
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September 2023 by Riley Uthe
I recently adopted a cat from my local humane society. She was malnourished and could not keep food down. Ingersoll Animal Hospital was able to schedule an appointment the day I called. During my visit I could tell the compassion they have for animals! Tilly is feeling so great after the medication and modifications they provided. Highly recommend this vet!! The staff is very knowledgeable and friendly (:
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July 2023 by Ellie Shane
We love Ingersoll Animal Hospital! We starting bringing our cat here about 5 years ago. All of the techs, vets and office staff we have worked with are incredible. They explain everything throughly and offer multiple treatment plans (if possible). I appreciate their transparency with price and payment as well. I fully trust them taking care of my pets and they trust them like their own! Thank you, Ingersoll Animal Hospital!
