-
December 2023 by Emily Smolinski
Truly amazing staff!
-
June 2023 by Jenny stone
They were so pleasant and helpful from my initial phone call to arrival, and during the visit. They explained everything throughly. They were so compassionate and overall just wonderful people! Thank you Stacey, Dr. Gearhart and staff!
-
March 2023 by Cassie Kana Carter
I've had to go here several times, and they were wonderful. One dog went for a broken leg, another dog for chocolate toxicity, and a rabbit for pneumonia (who did pass away). They're professional, have expertise for any situation, and were so compassionate when my bunny passed away.
-
January 2023 by Jennifer Ciha
Amazing and compassionate staff. We had to take our pet rabbit in for an emergency visit at midnight and everyone was so kind. Sadly, he died naturally while there, but they did everything they could to help us. Thank you to the wonderful team
-
July 2022 by Marie M.
Terrible awful place! We took our dog to be put down and they took us to a room that was dim and we were good with the room it was comfortable enough despite having to go through this awful process of putting your dog down. We were very emotional. They came and got our dog and said they would be back in a few minutes. They had her away from us for an hour. Shortly after they took our dog a staff member came in and said we have to move you to another room. They then moved us to a terrible room. There were 3 of us and did not offer to get us another chair. We had go and find an extra chair ourselves. When they finally brought our dog back she was panting so hard and could not relax. We then had to go and find somebody to give her something to calm her down. Most awful experience. We were not able to spend that much time with her during her last moments of life. If I could give them 0 stars I would. I would not recommend bringing your pet here.
-
January 2022 by Brittany B.
I have had great experiences with the clinic. My cat needed to see an internal medicine specialist and the specialist near me had a 6 week wait to be seen. IVS was able to get me in within a few days. Additionally, when I needed a sudden recheck for her, I was able to get in within 3 hours of calling. Everybody has been very nice whenever I talk to them as well
-
December 2021 by Ryan D.
I spoke with a receptionist named Kate on 12/8; my dog is an incoming referral patient. Kate portrayed a very aggressive and condescending tone when confirming my appointment and collecting my deposit. She spoke over me during the conversation and was combative when I questioned the appointment time as it was different than what my referring veterinarian had wrote down for me. Mistakes happen, no biggie. But her tone was so rude, I asked to be transferred to anyone else. I was connected with another receptionist, her name was Porschia. Sadly, she was just as delightful as Kate.
-
October 2021 by Jack L.
as an internal medicine physician (a human doctor), this is my experience & thoughts on this facility. my dog died likely from complications from a pancreatic necrotic mass. even with proper diagnosis i doubt he would have survived. however, with how significant of a "miss" this was in regards to diagnosis/management/etc, i cannot recommend this facility. below is a more detailed account of my experience there. i presented with my 13yo dog who had been having abdominal pain for 5hrs. he was diagnosed with acute pancreatitis and was admitted for less than 48hours then discharged. IVS was subsequently called 3hrs after discharge due to change in his behavior. i asked to speak to a veterinarian and a vet tech answered the call. i was informed that symptoms were likely from coming off a fentanyl/ketamine drip and patient readjusting to home, though i could bring the my dog to IVS if i wished. the following morning (less than 24hrs from when my dog was discharged) I rushed him to his PCP who found he was lethargic, hypothermic, and in respiratory distress. he passed away less than 24 hours from IVS discharge. autopsy results would reveal he had a necrotic pancreatic mass as well as ascites and significant bilateral apical pleural effusion. my thought is my dog either had a missed diagnosis, poor treatment during hospitalization, inappropriate discharge, or a mixture of all the above.
-
October 2021 by Lexi L.
If I could leave a 0 star review I would. I am so hurt and angry with the treatment my poor Shih Tzu had to endure while at this facility. He was not given the proper diagnosis, treatment, care or a combination of all these things. I don't know. All I know is that after being at this hospital for 2 days he was sent home only to be rushed to our normal veterinarian not even 24 hours after his discharge, for us to be told he had a terminal illness and there was no going back to normal, that the humane thing to do was to let him go. While the outcome would have likely remained the same, his care at this facility was a huge mistake and led to more heartache and pain as we were led to believe he was going to be okay and given false hope. I can not express the amount of sorrow I and my significant other had to endure just a day ago. Had we been given the correct diagnosis from the start we could have begun to prepare ourselves for the inevitable, we were unfortunately taken by surprise and crushed to find we would need to say goodbye to not only our best friend, but our family. We will never recommend this facility to any fur mama or papa due to the amount of unnecessary pain we have had to face.
-
September 2021 by Julie H.
Excellent service and price! Everyone very sweet and caring! Doctor explained everything and got kitty her meds and kitty is doing much better!!
-
July 2021 by Jeffrey S.
Please do your research before you decide to use. Cost are outrageous and they seem to only care about getting paid. They do not give you options, making me feel I have no other choice.
-
March 2021 by H.G. S.
If I could give zero stars I would. This place just wants to scam you out of your money. They do not care if your fur baby is on their death bed. They will take their sweet time getting back to you so they can overcharge you for overnight and daytime hospitalization. The male doctor there is rude and treats you like you're a 5 year old. I will never go there again. EVER
-
December 2020 by Dee B.
I brought my dog because my vet had found cancerous cells for further options. This staff was so helpful and understand to my situation. They were so empathetic and patient with understanding when I asked questions. They are very educated on how to help my baby and how to keep her around longer.
-
August 2020 by Erika F.
Both our dogs got sick from a bad bag of dog food with explosive diarrhea and vomiting. Took them here on a Sunday morning and received great care. The bill was reasonable and the staff was great.
-
April 2019 by Timmy S.
Unethical butchers. Incompetent oncologist. You are horrible at your job. You should be ashamed of yourselves. Karma will repay you monsters.
