Janel Ketelsen Davis: Allstate Insurance is a well-regarded agency located in the beautifully restored Carpenter Paper Building in downtown Des Moines. The staff, including Janel and April, are praised for their exceptional customer service, being both friendly and helpful. Clients appreciate the prompt responses to inquiries and the thoroughness in addressing their insurance needs. Many customers have returned to this agency after trying others, citing competitive pricing and a seamless experience in managing coverage for vehicles, homes, and more. The community involvement of the agency is also noted, reflecting their commitment to the local area. Overall, this agency stands out for its dedication to customer satisfaction, making it a top choice for insurance needs in the region.
Bobby Opheim helped get us a much better rate for our home and auto insurance with Allstate. He did a full review of our policies, was highly responsive, professional, and made the entire process incredibly smooth and stress free. Would recommend. Thanks, Bobby!
July 2026
Bobby was awesome! He saved me over $800 a year! Great customer service!
June 2026
Bobby helped me navigate bundling an auto policy with my existing home policy, and the experience was fantastic. I’d been on my parents’ insurance my whole life, so having someone walk me through everything I needed to know made the process so much easier. On top of that, I got a great deal!
