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August 2025 by Emily bee
I often go here to buy clothes, and most of the time the service is good, so I like it. However, today I was a little disappointed. I bought over $800 worth of clothes, and the waiter only gave me a very small bag. She said it was the last one left. I didn't see her look for a larger bag, nor did she see her ask if there were any larger bags. Then, the label button on my pants was still stuck on and I couldn't remove it. This was the worst experience ever, and I was a little disappointed.
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August 2025 by Sophia Hope
Whoever is working the fitting rooms tonight at this location and helped me ship an item for alterations was the best help I have ever gotten at any lululemon location ever! Thanks!
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May 2025 by Danna S
Zach the manager is the worst. I came to exchange one shirt with tags he would not allow it very rude very entitled didn't care that we r spending another 400 dollars there. Very discussing store and manager i have never had a issue before never so disappointed!!!!!
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April 2025 by Zana Switzer
Lululemon offers stylish, high-quality activewear that’s perfect for both workouts and casual wear. Their products are durable, comfortable, and well-designed, making them a go-to for fitness enthusiasts. A bit on the pricier side, but worth it for the performance and style!
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March 2025 by Nick Lahr
I have never been to lululemon before, but I was told how awesome the pants are. I was approached by one of the sales people (Frank?) and he asked me if I needed help. He explained to me in good detail what makes Lululemon pants so comfortable. He encouraged me to try things on and I appreciated his honest feedback. It was evident he enjoys educating customers, and I am grateful for it. I will definitely be coming back!
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March 2025 by John Sandy
Frank helped me find a pair of pants and was so kind and helpful! 5 stars for service. Lululemon is doing something right if everyone is as helpful as Frank was!
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February 2025 by Lindsea Lewis
Had a GREAT experience yesterday! My daughter was celebrating her birthday while her teen sister shopped at this store- I was holding coats/ toys ect and a lady gave me a bag to pack it all in so I could shop. I really really appreciated this! Such kind workers- highly recommend this team!!!
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January 2025 by Warren Frits
Courteous and helpful
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December 2024 by Ana Ric
The staff is very stuck up. I bought over $600 worth of clothes. I kept telling the sales rep I don’t think the colors match (top & bottom). Now that I’m wearing it outside it’s obvious the browns are not same!! The clothes r dirty, check before buying. I’m currently breaking out in hives because of someone’s dog hairs all over a set a got. The sales reps get an attitude when you decline dirty clothes. Who wants to purchase DIRTY pants and bottoms for $300?!?
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October 2024 by Chris Mart
The sales associates were very helpful and friendly. Made a potentially awkward shopping experience enjoyable.
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September 2024 by Noel
Unable to give me a gift receipt?? Workers were extremely unhelpful. Jordan creek lululemon.
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September 2024 by Kendal Mitchell
The staff provided valuable assistance in facilitating my order for an item that was not currently in stock.
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August 2024 by Hawkeye11
Absolutely beautiful store with wonderful staff. It’s well organized and maintained. Staff in the fitting rooms are always helpful, going above and beyond. I would’ve given 5 stars, but more often than not, there are no sizes available in merchandise that I am looking for, which is incredibly frustrating. I hate having to guess a size, and when it doesn’t fit right I have to drive an entire hour each way just to exchange it. I wish there were more sizes available in store, it’s disappointing.
About to drop it to three stars, why have a phone line if no one there will answer it?? Only store that doesn’t answer calls. A big turn off.
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June 2024 by Holly Smidt
I need to find a new place to shop for workout gear. I’ve spent thousands of dollars here over the years. This was only the second time I’ve had an issue with finding a hole in my leggings after owning for a short period of time. They refused to do anything. Flukes happen—holes can get missed in quality control—I get that. But now I’m stuck with a $98 dollar pair of unwearable leggings. Do better Lulu. Your customer service is really going downhill.
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May 2024 by Jon Helak
Ordered a pair of pants online and ended up being the wrong size. Went to try and exchange them and they told me because I tried them on they cant return or exchange them. The best they could offer was $10 on a $130 pants feels like a slap in the face.
