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October 2024 by Ahmad Ghiasi
I had good experience at the store on Marle hay road contrary to horrible experience I had in the branch on the East side. The sales person at Merle Hay road( Near Urbandale avenue) was knowledgeable and respectful.
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October 2024 by Kaimorai
Store was closed at 2:30 pm, no signs, all doors locked. No idea why. Was in there yesterday and they wouldn't help me without someone else on my plan present. Hard to fix things with stupid policies and no one in the store
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March 2024 by Brittany Gonzalez
It's okay
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February 2024 by Paul Prangler3
They are knowledgeable about the operations of the technology about phones
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November 2023 by Ruben Estrella
T mobile salesman snuck a charger in my purchase without letting me know. Got back home to check receipt there was a $20 charger that I did not ask to buy. Is this how you guys run business?
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November 2023 by Blanca Santos
They treated me very well
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November 2023 by Cesar Muñoz
Very bad service
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November 2023 by Jesús Sánchez
It's a good place
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November 2023 by zam khai
I was here today, I switched my unlocked ph from Apple Store and bring it to back for activates the employees said this is lock ph and go back to see wherever I bought this ph, I listen what he said and went back to Apple Store then came back to Metro, he did the same thing, I told him this is Unlock ph I just came back from Apple Store he didn’t believe me and asked me if activation’s was not working there’s no refunds for the money and I said I agree you try it first, so he call helpline and the ladies he call her name was Jessy or whatever, she yelled me and said we don’t want to here your nonsense word after activation was failed and I’m shocked that because I haven’t argued or haven’t said anything, I couldn’ understand why this company treated their customer like that it was horrible, unqualified employees and really bad customer service accepted the representative Jessy or whatever ????I’m done this place ????????
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November 2023 by Brandon Temple
Services suck if the bigger guy is not there Adonis and rosy have no good customer service and couldn't help get anything done....
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August 2023 by Max Kohn
Very efficient. Paid a bill then left.
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April 2023 by Adam Smith
It's ok expect to wait for a long time to get any service
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December 2022 by LIBBI “VILLA GIRL” VILLA
Just loved the representative extremely knowledgeable we had a very productive and enjoyable time thank you
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November 2022 by Katie Holsinger
Guy that was working tonight didn’t want to port my phone number over to a new phone. Says it was too late to do when he was just sitting on the chair on his phone. I feel like that’s a waste of company time. He just didn’t want to do anything.
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November 2021 by Heather Signs
It could've bee better