Midwest Mattress is a customer-focused mattress store founded in 2003 by two Iowa natives who aimed to bring honesty to the mattress buying experience. They moved away from the deceptive advertising and high-pressure sales tactics common in big chain stores. Instead, they educate customers on making informed mattress choices without gimmicks like "ON SALE" or "50% OFF." Customers consistently praise the friendly and helpful staff, noting experiences that are quick and easy. The delivery team is commended for their professionalism and efficiency, providing useful tips on mattress care during delivery. Many reviews highlight the excellent service, including smooth exchanges and upgrades for previous purchases. The store’s commitment to customer satisfaction is evident, as they have successfully handled requests for specific products on short notice and made the overall buying process enjoyable. With competitive prices and a welcoming atmosphere, Midwest Mattress offers a refreshing alternative for those in need of a new mattress.
The lady who helped was extremely friendly and very down to earth
June 2024
We just had our delivery today. The guys were so nice, very knowledgeable and super quick and efficient. Highly recommend!
June 2024
The 2 delivery gentleman were awesome and quick! Kind enough to give us tips on mattress care and flip schedule. MM has always been great, even with our comfort exchange that we had today! Great prices and competitive ?
