Modern Bike is a reliable and customer-focused business known for providing excellent service and quality products. Customers appreciate their clear communication, as they share processing and shipping details upfront, ensuring items are delivered on time and well-packaged. The store offers a nice storefront and often stocks parts in a timely manner, with most in-stock items shipping within 24 hours. Many customers have ordered multiple times without issues and enjoy benefits like free shipping and no sales tax to Arizona. What truly sets Modern Bike apart is the knowledgeable and dedicated staff. Customers have praised staff members for their willingness to spend time helping identify parts, offering expert advice, and demonstrating genuine care. One reviewer highlighted a lengthy, personalized service experience, emphasizing the staff’s heart of service and craft. This level of dedication is rare and highly valued. Overall, Modern Bike is seen as a dependable retailer that consistently delivers great service, making it a top choice for bike parts and accessories. Their commitment to customer satisfaction and knowledgeable staff make them a trusted destination for bicycle needs.
Great experience in working with the people at Modern Bike. They provided the processing and shipping details up front and followed through with items delivered on the date provided and very well packaged. I will definitely be ordering from them again with any future bicycle needs!
September 2023
I got my tires on time, ordered online from States away. Thank you Modern Bike workers.
June 2023
Great service, nice storefront. If a part is listed as "in stock" then they can usually get it shipped within 24 hours.
