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April 2024 by Phil Wever
Had what I needed in stock. Fair price and a quick stop
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March 2024 by Honey Creek Land Improvement
Great people working Always helpful
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March 2024 by zachary hutchins
Rude customer service. After cashier named "Sam" saw my tattoos he threw my items at me and became disrespectful lol. If your modern be warned. Recently moved and will never shop here again.
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March 2024 by Barry Briggs
I've always had good service at this location. When they can, they've honored online pricing.
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March 2024 by CQH Eldora
Purchased a 24 ton log splitter and staff were knowledgeable and helpful.
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March 2024 by Brian Bennett
Could not ask for a more knowledgeable crew of sales associates. They should all get a raise and an additional 3 weeks vacation.
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February 2024 by Warren Varley
Loading team could give better instructions but very helpful and cheerful.
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January 2024 by Mike M
Terrible customer service i walked in 15 minutes before closing and sat there while the person at the front completely ignored me the tells me they cant help me the parts guy is gone i tell them i just want my money back and the lady is rude and disrespectful saying there not giving my money back! I will be making a complaint!
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January 2024 by Ray Kohnert
I really like shopping here. Most everything is very high quality and good prices. I buy Milwaukee products here cause their prices are the best around. Get on their email list and check sale prices for coupons. I saved $40.00 the last time I was there.
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December 2023 by Jim Appleby
Staff is always friendly and eager to assist you, even when you call on the phone they will look up the item and put it on hold you you.
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December 2023 by Steven Hetherington
Great tools and great selections and kind people. Easy to shop online also.
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August 2023 by Tyler Huff
Place has some good sales but you have to quick. Great for tractor parts but inventory issues at times is the reason for the star reduction.
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July 2023 by Kim Bennett
This place is the worst. I bought a Workhorse generator in 2018. It still works greatIn 2020 I bought another one to run parallel with the other one. It was nothing but troubleThe store doesn't honor their warranty at all. Gouged me for everything. Then in 2022 I was dumb enough to buy a Shelter Logic shed from them on May 16th. Here it is July 8th and it's totally ruined. I'm out over $900 for this piece of junk. They say they won't warranty it because it was out in the elements. Well, why would I need a shed to put up in a barn? Retards! Absolutely the worst!
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July 2023 by Scott Renaud
Been going to this location for years.Not as much now that we moved 40+ minutes away. Customer service has always been great, but was over-the-top yesterday. Clean store. Hard to stop there without picking up something you really don't need...
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July 2023 by Benjamin De Boef
The customer service at Northern Tool in Des Moines is amazing!Every time I call, someone who is willing to help answers the phone, and I get answers to my questions almost immediately. They genuinely care for their customers.
