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February 2024 by Calvin Hultman, II
The staff is always really friendly, and there is rarely ever a wait on the weekend.
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January 2024 by Andre3000
This is my favorite Starbucks I always look forward going to! Great customer service and drinks/food. The management and team are very kind, consistent and make sure you are always satisfied.
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January 2024 by Liz
To agree with another review, management is racist, comments about music, customers, and employees are common. Multiple employees and a few customers have pointed it out to and in front of sherman associates management (they own this sbux) and they do not care.
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November 2023 by Gallivanting Lolligagger
tad more uppity than other star*ucks but not as busy as mostwhen i
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September 2023 by Terry Hudson
Most of the staff here are great individuals, my order was incorrect and once I brought it to their attention they fixed it right away. Too bad the boss and owner are racist. I saw the owner (Karen is her name?) treat me significantly different, A person of color, then the white people behind me in line.
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September 2023 by T R
The barista was super friendly and recommended a great drink. He is super charming and has amazing customer service! Good job!
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July 2023 by Steve Wright
I'm in there every work day and have been since the late 1940's it feels like. Every single day I receive amazing service. They know you by name, and treat you amazingly well. I cannot say enough about Rhi, Maren, Sam, and the rest. It's the best way to start my day: caffeine and customer service.
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June 2023 by Nicky
Didn't catch the barista's name but he was 20-30 with longer hair. Really nice and professional. We got the bogo drinks via the app. He asked which milk I preferred in my matcha latte which no one has asked me before, they just make it. It was delicious. And my husband loved his white chocolate foam cold brew thing lol. Great stop after walking around downtown and heading back to our hotel next door.
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May 2023 by Nicole P
Didn't catch the barista's name but he was 20-30 with longer hair. Really nice and professional. We got the bogo drinks via the app. He asked which milk I preferred in my matcha latte which no one has asked me before, they just make it. It was delicious. And my husband loved his white chocolate foam cold brew thing lol. Great stop after walking around downtown and heading back to our hotel next door.
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April 2023 by Aishwarya Patil
One of the best Starbucks I’ve been to. The baristas are very friendly and welcoming. The service is fast and drinks are great!
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April 2023 by Isabelle T.
I just want to express how thoroughly impressed I was by this Starbucks. I've been to many and this was by far one of the best managed Starbucks I've ever seen. There was great support for new onboarding members of the team and the manager seemed to take a lot of time with their employees to teach them how to properly serve customers. My drink was done extremely well and you could tell that there was thought put into drinks that were being made. They were able to get customers in and out efficiently and mobile orders were always done when customers arrived. So impressed!
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March 2023 by Kevin M Cuddeback
I saw another review that broke it out into "Baristas 5, Drinks 4" and I thought I'd second that. The Baristas here seem better than typical. Maybe because in a big, spacious, new Starbucks they could somehow be less hurried and more helpful. In my case, they invited me to experiment with just how much cream I like in my double espresso. Answer: I probably like 2 oz. rather than Starbuck's company max of 4 oz. (which you get if you as for "maximum" cream)
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March 2023 by Kevin C.
I think I'd rate the "typical" Starbucks a 4 -- they're always pretty good at what they do. This location seemed better and worth a 5-star review. First it is newer and larger than many, with ample seating and table space. Second the crew was fast and friendly and helped me answer the question: what's the most cream Starbucks allows in a double espresso (answer 4oz.) and is that really what I want (no, I probably prefer more like 2 oz or a "double splash").
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January 2023 by Jennifer Capaldo
Excellent service, well lit, yet cozy, discuss, loads of seating, outlets near every every table.Wheelchair accessibility: Not particularly accessible - no automatic buttons and doors are heavy and awkward. No handicap parking, to no ramp access except far away from store entrance. Restroom is public for building in the hallway through heavy, manual door. Then button key code to enter restroom. One stall and urinal. Neither accessible. Railing does not equal accessibility. The workers are wonderful and make the inconveniences worthwhile.
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December 2022 by PaulAndrewAndersonOrg
Newest SB location in DT DSM; in a new building in a newly developed area! Great spot to hang out; generous outdoor seating area; no pesky drive-thru; bike racks; awesome baristas. Bike in for some classic Starbucks!
