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August 2023 by Devon Boots
Prices felt a bit up there but there were many affordable options and the lady running the place was very nice and very helpful, she seemed to know what she was talking about!
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July 2023 by Tim Ray
Great service. Everything was fantastic.
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June 2023 by Anam Liath
There's a great selection of leathers for any project! Lauren and Steve can match you up with what you need to make you imagination real. Classes with Lauren are fun, she works with you on design and construction. I'm making English tack, collars, and leashes. Handicapped accessible (I'm in a wheelchair).
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March 2023 by james deugan
Employees were helpfull.
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January 2022 by Joe Clanin
Excellent, knowledgeable, and friendly staff that does not sell you anything you do not need for your project. Well organized store and fair prices. I highly recommend them.
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January 2022 by Seth Richmond
This was my first time shopping at the Tandy Leather in Des Moines. Honestly, it was a really good experience. The prices are way cheaper than Amazon. I like that you can see what you're buying. I'm new to leather crafting so I had lots of questions. The store associate was friendly, knowledgeable, and professional. I will definitely be coming back or ordering from Tandy online.
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November 2021 by Shawn Frank
They've completely redone the store and it is great! Everything is on display and easy to browse, not in boxes. The staff is extremely nice and helpful!
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August 2021 by Michele Springer
Both workers were very friendly and helpful.
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August 2021 by Jeff Bower
Very helpful and nice staff.
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July 2021 by Shadrin Kamprath
Out of principal...I walked out without the two rolls of leather and several.other items I was going to purchase because the sale signs posted all over were apparently for a sale that was starting the next day...after driving almost 2 hours to shop and being told all the sale prices posted were no good I was disappointed and decided to give my business elsewhere. I worked over 25 years in retail and never would I ever not honor a sale that was posted ....especially when sale signs had no indication of starting or ending date! That is poor customer service where it seems no body cares about such anymore. Very disappointing! Will probably never return!
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May 2021 by Devon Baker
Some nice improvements have been made to this store. Hardware selection seems expanded and items are displayed on the box for better browsing. Leather is nicely organized for the different varieties. Staff was friendly and helpful.
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May 2021 by Katie S.
I love this store. I don't know how they do it but over the years, as management changed, I have truly enjoyed all of the staff members! I love the individualized help I have received, the advice, the excitement they share over my projects, and the overall friendliness I have found in each of them! The staff makes the store! I appreciate their respect of the pandemic and the acknowledgement that some people/their loved ones at home are more susceptible to it so they enforce mask wearing despite the fact that it isn't mandated. This shows me they have a respect for humanity as well. Corporate Tandy, you hire well. I also love the changes that are being made in the layout of the store and the displays! It's getting easier to find items- they are displayed on the outside of the boxes so it makes it much easier to find what I need. Creative touches are being added to how some of the specialty leather is displayed, with information about the product next to it! Simply put, this is one of my "happy places".
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April 2021 by Nick Souza-Personal Account
A very cool place full of leather supplies with a staff who can help newbies get started!
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April 2021 by Byron Thorpe
Terrible, lousy customer service. Terrible knowledge of product from one young sales associate. If I could give zero stars I would
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April 2021 by Daniel Harris
Very rude people. Use to go in alot. Guess I will take business elsewhere. One elderly gentleman was willing to work with me but was cut off by a rude associate. So disappointing.
