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December 2023 by Matthew Howie
Jeff Traviss was very helpful in the store answering all my questions. Jeff and Jim the install guys were great!! They really know their stuff. They relocated a current TV and set up a new 65 and 83 inch Sony… it all works perfectly. They programmed everything and sank everything with my current audio. PERFECT!I own a business and prefer to shop local. The team did a great job and it cost LESS than the big box store! Shop local folks…Thanks again guys for everything.
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November 2023 by Tyler Huff
They fixed my 2 1/2 yr old LG OLED tv after it completely crapped out after LG refused to do anything to back it up since the warranty expired even though it had already been work on once about after I got it, and have it working like new again for a 1/3 of the price a new one would have cost.
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October 2023 by Ryan Walton
The knowledgeable and friendly staff were able to help answer any questions my parents and I had and demonstrate features and differences between technologies, assisting them in finding the right devices for their needs without having to make multiple trips to different stores. We always do our own research, and the information given by the staff was accurate and thorough. The showroom is packed with all of the latest models and the staff was able to take the confusion out of what could be an overwhelming decision. I highly recommend shopping at Travis Audio Video.
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October 2023 by Craig Payne
We purchased a "Smart" Sony TV to replace our "***** LG TV. I'm pretty sure we dealt with the owner and had a top notch experience from purchase to installation. While the techs were at our house we asked their opinion on what model of sound system they recommended to replace our Sony unit. We got their opinion because they saw what we had and what could still be used. We then took this info back to Traviss and got this total "***** who promptly told us we didn't want this particular brand because he'd been in the business for 15 years. I've learned to NOT listen to what a salesman tells me especially when an installer recommends a particular brand. We will be going elsewhere to get our sound system.
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September 2023 by Louise E.
I had two appointments with Traviss to have an outside tv antenna installed. the first appointment they cancelled. the second one no show, no call. when I called a third time on a Friday, the person I talked to & explained the situation to informed me the company has been in business for 73 years & they do not treat customers that way. after telling me the person who heads up the antenna installation department was not in but that he would speak to him & call me back the following Monday, i did not receive a call. I try to use local businesses when possible but the lack of service received by traviss gives all local businesses a bad name.
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September 2023 by Kimberly Danos
Great customer service and support. Even though our tv was beyond repair, they helped us with our best options for replacement.
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August 2023 by Bob Buising
Multi-generational family owned business. They were born with everything audio and TV in their DNA!Great people to work with more especially Jeff!
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August 2023 by scott sandahl
Great prices and service. Something you don’t get at the box stores.
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July 2023 by Bob B.
Purchase a Sony TV and had it installed at my home. As usual excellent customer service and in home install.
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June 2023 by Joshua Fath
Very friendly and helpful. Looking all around and they were the only ones with the expertise to fix my problem.
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May 2023 by Carol Alexander
I HIGHLY reccomend Traviss Audio Video!! I just purchased my second TV from Randy yesterday. He took the time to give me lots of options, answered my questions and set up convenient time to have it delivered. I will definitely be a repeat customer and will continue to tell my friends to go there when looking to buy a new TV! Knowledgeable and professional!!
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May 2023 by Walter Reed
Traviss Audio recently came to our house to repair our TV. Yes, TVs can still be repaired and we were very happy with the service we had. The service tec tried the cheapest repairs first and did everything he could to troubleshoot before throwing new parts at the TV. We were only charged for the needed parts, despite the tec ordering others in attempt to fix it and only charged one service fee for living out of town despite multiple trips to our residence to fix it. Fixing appliances isn’t as common as it used to be but I’d highly recommend Traviss to get it done for way less than replacement!
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March 2023 by Darren
Randy took the time to educate us on the details of the current state of television technology, and helped us understand some choices for our space. Also with prices the same (or better) than online or big box stores, it's a no brainer to support local and buy here.
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March 2023 by Sharon P.
My husband suffers from wet macular degeneration & thought maybe a larger tv would help him to see the picture better. We had purchased a Sony 55" from Travis a couple of years ago and decided to get a 65". Husband had done some research & decided to go with LG and purchased it at Travis. We immediately weren't happy with the clarity of the picture so contacted Randy at Travis and ended up trading it out for a 65" Sony. We are so appreciative of the service we received from Randy and the installers. It also feels good to know we are supporting a local business. We definitely would highly recommend Travis!
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November 2022 by Gwyn Sorensen
Excellent customer service! Very knowledgeable and helpful staff. Atmosphere felt very at home and relaxed which made us confident with our purchase. Highly recommend them.