U-Haul of Urbandale offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. Customers also have access to portable U-Box containers, Moving Help® providers, hitch installations, and moving and shipping boxes, along with propane and online reservations. The staff at this location is highly praised for their excellent service and helpfulness. Many reviews highlight the staff’s efforts to make the rental process smooth and easy, from pickup to drop-off. One customer shared a heartfelt story about a staff member who provided comfort and support during a stressful moment, demonstrating the caring attitude of the employees. The staff’s professionalism and kindness left a lasting positive impression on customers. Additionally, the location is noted for its convenience, with staff efficiently setting up and unhooking trailers at different locations, making the process simple and hassle-free. Even when minor issues arose, such as a bent latch on a truck, the staff responded quickly and fixed the problem promptly. Overall, U-Haul of Urbandale is highly recommended for its variety of moving options and exceptional customer service, ensuring a positive experience for both local and long-distance movers.
