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June 2023 by Janet Zeman
ATM listed as 24 hours now locked after bank hours. Thanks Kathy.
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April 2023 by George Wilson
Natalie Naula, Client Relationship Consultant, unwound an unusual situation for me. She was helpful, professional, efficient, and, most all, a credit to US Bank.
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April 2023 by Kathy Conlan
Twice I have stopped on a Sunday morning and afternoon in the last month to make an ATM deposit and a homeless person has been inside. This morning I made my deposit in the ATM, disgusting! Cigarettes all over the floor, dirty clothes.
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April 2023 by Media Watch
For the first time in many years I have a need to rent a car, which is easier if you have a credit card. Holding my nose, I took the plunge back into credit. The experience at my US Bank branch here was quick and painless.
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February 2023 by Josh
Great place and super nice people.!
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February 2021 by Chris Brooks
I cannot reach anyone on the phone. 3 times your male employee at the desk has been creepy, inappropriate to my wife and would make her feel uncomfortable. We will not return. This is not professional.
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January 2021 by Josef Smith
Unbeatable experience if you have a need and some spare time!
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December 2020 by Jan Burrows
Brooklyn at the Ingersoll branch is extremely knowledgable and helpful. She called me personally to follow up with an issue -which I greatly appreciate. Brooklyn is professional and friendly- a great asset to the business.
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November 2020 by Shelby
I have A great experience with Brooklyn she is very delicate or devoted to help me such a sweet lady. She helps me closing my saving & CD account over the the phone. Saving my time to come inside the branch. Love her
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June 2020 by kevin Adams
Not having any lobby traffic should make the drive through faster not slower. 20 minutes for each of the cars at the front of the lines. If it is this poorly run I clearly need to look for a new place to manage my money.
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May 2020 by Michael C.
Scheduled a phone appt for Friday 5/29/20 at 2:30pm from the US Bank website - seemed pretty slick - got a confirmation email AND a reminder email about the time of the call and that I would be contacted by Raymond Stoner. 3:10pm on 5/29/20 and STILL NO CALL As an established business client - this is extremely disappointing. I'll go to a DIFFERENT branch and hopefully have an appropriate response for a SCHEDULED appt.
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July 2018 by Ellyn S.
Absolutely horrible service. Employees act like I am an inconvenience to them every single time. Just the other day, I went through the drive up window and I watched the girl in the window roll her eyes at me when I asked if I could make a deposit. It has gotten so bad that I am debating changing banks. To make matters worse, the self-service atm is out of order so I have no choice but to interact with the horrible staff. I just wish they wouldn't make it so obvious that they hate their job and don't want to be there.
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December 2017 by Tyler Conley
This place has great tellers and bankers. The tellers are very polity, friendly, and fast at processing all my deposits/withdrawals. Additionally, always tolerate my random special deposit request. The bankers are efficient at figuring out and resolving all banking needs. I was about to dump US Bank while in Minneapolis, but my US Bank experience at this location saved my accounts from leaving!
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June 2016 by Dee Dana
Very professional, friendly and helpful!
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August 2015 by tylerrmason
Great staff willing to patiently work with you until all needs are met.
