-
October 2025 by Albert Parrish
Great experience
-
October 2025 by holly bainum
Terrible wifi experience. I was robbed blind by autopay then when trying to file claims for refunding they seem to have “lost” the information ??? while i gave them my card info and everything so i’m quite annoyed that I passed off this information for no avail to my issue??? and still haven’t received any sort of refund (which started as 170$ after overdraft fees) over three weeks later when they claim it can take up to 20 calendar business days. Terrible time to deal with being robbed blind by a multimillion dollar corporation when i have barely enough to pay rent the last couple months because of this issue!!! Switch providers or you’ll regret it
-
September 2025 by nash fisher
Selena was so amazing, helped me with every question I had and made the process seamless, Amazing customer service 10/10 would come back
-
July 2025 by Linda Dalton
Selena Garcia is awsome great customer service.
-
June 2025 by Karen Wendt
Noah Seniva was the associate who helped me today. My partner of 31 years had died, and I wanted his voicemail saved to a file on my phone, so I could listen to it. Noah did that for me, he switched the account to just my phone, and he dealt with customer service about an outstanding bill. This last thing was time consuming, not the least because he was put on hold for quite awhile. He was patient and competent through all these procedures and was kind to me during something that was very sad for me. You have a fine young man representing your store in Noah.
-
May 2025 by Daniel McCraine
Service at this store has been phenomenal! Our family need to do a shuffling of phones. The tech was extremely knowledgeable and gracious. He handled multiple customers at the same time while making each feel like they were the only one that mattered!
-
May 2025 by Doug Wells
Wonderful experience working with Selena and Noah. I'm older, they were very patient with me, helped me get exactly what I wanted, and I left feeling good.
-
November 2024 by scott savo
Recently visited this location to update my phone and service, price went up of course the main concern is the sales person Noah put my screen protector on charged me $40 these things are $3 online and 2 weeks later it's got a huge bubble in it and he won't do anything about it, ask me if I enrolled in some protection program?? Never offered to me at the time. pretty sure there's somebody above him telling him not to do anything about it as well as previous to me upgrading I visited with his sidekick the Mexican lady all she want to do is slam me into a phone that day glad I walked away from her or this review would be much worse!
-
October 2024 by M W
Kobe was very knowledgeable, and took a lot of the stress of a new phone experience. Thanks ??
-
October 2024 by Mary L
Kobe was very knowledgeable, and took a lot of the stress of a new phone experience. Thanks 👍🏽
-
October 2024 by Charles Bloom
After being treated very rudely by the T-Mobile employee across the street and being told we couldn't setup phone service. I walked across the street to U.S. Cellular to see what they could do. As soon as walking in they greeted me. Selena assisted us with phone service setup. Not one time did Selena try to find a reason to not help us like the rude T-Mobile lady. She was kind and interested in assisting with getting my clients phone setup.
Thanks to Selena's kindness and professionalism my client now has phone service.
Great service and treatment! Recommend this place and Selena is a asset to this store!!
-
September 2024 by Cnot49
After being treated very rudely by the T-Mobile employee across the street and being told we couldn't setup phone service. I walked across the street to U.S. Cellular to see what they could do. As soon as walking in they greeted me. Selena assisted us with phone service setup. Not one time did Selena try to find a reason to not help us like the rude T-Mobile lady. She was kind and interested in assisting with getting my clients phone setup.
Thanks to Selena's kindness and professionalism my client now has phone service.
Great service and treatment! Recommend this place and Selena is a asset to this store!!
-
September 2024 by Sheila Betzer
Grant & Selena helped me with my unique case. Excellent customer service! They took time to provide me with the best option & I even received a call from Grant a week later to let me know about a special going on. Thank you both so much!
-
September 2024 by Karen Fitch
Selena was so friendly, helpful, and professional. I will definitely refer people to this store.
-
July 2024 by Cory Williams
Selena was able to train, troubleshoot issues, and help multiple customers at the same time. Her knowledge, professionalism, and customer service was impeccable. Great representation of your company!
