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January 2024 by Kimberly Sweeney-Oviasogie
The staff hides in the back and leaves 1-2 people to run the store. Took my daughter and I 40min to get a passport picture.
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June 2023 by Google user
Great customer service.
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June 2023 by Mike Velvick
Great customer service.
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January 2021 by Cliff K.
I think you have to have realistic expectations on the type of businesses that you're visiting I did not interact with the pharmacy recently but in the past I've always gotten good help and advice on issues related to skin Care and allergies. In general the staff enforces social distancing and they have a mask requirement. I think the people that work there want to help others get the products that they desire and will go out of their way to directly take you to the place in the store where the product is. I've had nothing but good experiences there
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January 2020 by Louise R.
This evening I submitted 10 small photos to be printed and the in-store kiosk said they'd be ready in an hour. I decided to wait at the store rather than drive back and forth. After about an hour I asked about them. The photo clerk said, in a snarky tone, "Yeah, I'm not going to do those" and walked away. No explanation, no apology. At first I thought she was kidding. Nope! She was really that rude. If you value your time and want to be treated with respect, take your photo business elsewhere!
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November 2018 by Wendy Stearns
bad customer service on the CORPORATION side of the company
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November 2018 by Julie Lloyd
you can call me cheap if you want but every penny counts to me. And not being able to use my reward points as I choose. It is the same amount used, you just want us in the store more. CVS has rewards also. I all ready switched my prescriptions due to rudeness at the SE14th street location. I just it's good ridden Walgreens.
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July 2018 by rogue warrior
Ashley is always helpful in Photo.
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April 2018 by Rita Thompson
Recently, Walgreens has become completely inept at handling our prescriptions. It's fine though. Our kids don't need their antibiotics.
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January 2018 by Gene H.
Friday: your compound will be ready tomorrow at ten. Today at ten: "come back in fifteen minutes." I return several hours later: "Not ready but we will make it now. Actually we don't have the ingredients here.." Word to describe pharmacy at Walgreen's on Ingersoll in Des Moines: Incompetent: not having or showing the necessary skills to do something successfully. synonyms: inept, unskillful, unskilled, inexpert, amateurish, unprofessional, bungling, blundering, clumsy, inadequate, substandard, inferior, ineffective, deficient, inefficient, ineffectual, wanting, lacking, leaving much to be desired.
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December 2017 by Amie Williams Sutherland
Not my regular store I shop in. Your cashier (older white lady) had a rude tone. Please work on your customer service with customers that ask a simple question.
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June 2017 by Laura Cangey Symmonds
I need to apologize. I entered my prescriptions wrong and they went to a lot of work for nothing but were nice about it. I love my Walgreens and all the staff!