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October 2023 by Tiffany Centeno
Always has a line and only one cashier but Terri people outside smoking
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June 2023 by Hayley Violett
When buying products with extra medicare benefits, such as, food, OTC meds, and emergency type items, it would be beneficial if Walgreens provided a list of covered items. The problem is scanning the products at check out and not knowing the items covered and ending up paying cash for uncovered items. Last time shopping, the benefit wouldn't cover trail mix nuts, but covered candy. Is there a catch? Am I doing something wrong or do they just need to correct the issue for customers and employees. It seems like there would be an easy solution to this and it would've not even been an issue prior to the new benefits for Medicare beneficiaries. Any feedback would be appreciated!
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April 2023 by B Joe
Just started getting prescriptions here. My Dr. called in a prescription on Tuesday...now it's Friday at 4:15 p.m. and it's still not filled. When I stopped in yesterday the pharmacist looked completely wore out like she hadn't slept in days and had terrible "bedside manner"So far...not impressed
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March 2023 by Thomas H.
Great serviwhen needed to fill prescription on trip out of town. Pharmacist was most helpful in seeing that prescription was filled as needed.
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February 2023 by Kenice Davis
I used to love Walgreens pharmicy. But, over the past few years it has changed, and not for the good.I have had nothing but problems with medication's needing refilled, being able to get the medication from them after conferming who i was. When I call, they put me on hold between passing the phone around to 3 or 4 people. After being on hold for 2 min, the phone rings and they ither don't anser it and/or wont pick up untill it rings 10 or more time's. They have had my diabetic medication perscription put on hold because they did not have it in stalk and then never put in a back order for it. its ben 6 months and that scipt still has not been filled. I will not be going threw walgreens for medication's any longer. majer changes need to be maid or they need to shut walgreen's door's for good
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October 2022 by Melissa R.
Called the pharmacy to see if prescription was ready. The hall said she didn't get it ready because it was $1401. I asked if she ran through my insurance, Response was snarky, "yes I did". I asked how she could do that because it's been several years since I've picked up a prescription at Walgreens and said I have a different insurance coverage. She said, that's just the cost. I was pulling into the drive way. Went in provided my current insurance information and the young man was in training, he asked another trainee for help. They couldn't figure it out. They asked the lady I spoke with on the phone. She's talking very loudly, "I told her she had a deductible and it works cost $1401.it's the same insurance, it's not going to change". I explained that I have been getting other prescriptions from my home state from another pharmacy and never had been told I have a deductible that had to be met. She responded, "I don't know what to tell you other than call your doctor or insurance." She didn't run the new card/information provided. I left before I saw something not so nice. I decided to buy some snacks. I go to pay. There was a lady buying cigarettes, there was a gallon of milk and a pound of butter on the counter. The clerk just charged her for the cigarettes, she said "I have the milk and butter too". He responded, "I didn't see them". She's says,"I could've just walked out with them". He said "I didn't see anything" and handed her change for the cigarettes. She placed the butter in her hand bag, picked up the milk and walked out. I couldn't believe what I witnessed. The employee gave her permission to take the items and not pay for them after she told him they were hers. This might be one of the reasons the price of groceries is increasing, because employees allow people to take items. I was in total disbelief. I purchased my items, in shock and walked out. Hindsight, I should've said something to a manager. But between my experience at the pharmacy counter and witnessing that, I just left.
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September 2022 by Kristin Griffith
Repeated issues when picking up prescriptions. We will be finding a new pharmacy.
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July 2022 by James
Don't expect anyone who isn't a supervisor of some kind to care enough to help at the photo counter. You won't get it.
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April 2022 by P Blanchard
Not a bad store the only problem I had with it, was it being near East High School. It was pretty crowded with teenagers (mainly freshman aged girls) that were kinda rude for the most part.
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March 2022 by Marie Helmick
3rd shift rocks unless your the lady that is allergic to perfume can you get spray any smell it you want to buy it in the store because she's allergic to it. when people go to buy perfume they want to smell it before they buy it the lady with the long hair that works third shift ask her to smell perfume lol She needs to get a new job for real. But if you are looking for a fast way to get in and out and can afford it the great place to shop.
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March 2022 by Melissa Quitevis
Horrible customer service! Had my insurance call in an hour prior to me arriving after dealing with issues for two weeks and they refused to give me my prescription without me paying full price because they stated they didn’t receive the call! Imagine my surprise when not even 5 minutes later they are trying call saying to come back in but only after I make a scene! If you like being jacked around go here, they’re great at it!
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January 2022 by Amanda Conley
Avoid the drive thru. Been here several times and each time is over 20 minute wait for 1 prescription.The inside of this store is dirty. The floors are littered with garbage and dirt.The aisles are bare and littered with stock boxes half open and scattered.I could not find what I needed and staff were overwhelmed due to staffing.I recommend avoiding this store.
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December 2021 by Adam Morgan
The staff and the service are usually pretty good, but the pharmacy is a freaking joke. As of this month (November 2021) , they are closed on weekends and on weekdays, open at 10, close at 6, and closed for half an hour in the middle of the day. How anyone who works 9-5 all week is meant to use this service is beyond me. I'm sure there is a reason, but this is just an absolute mess. If you're looking for a place to run your prescription through? This isn't it.
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December 2021 by Delmy Cardoza
Went and was checked out in the front by Alexis she was great and offered amazing customer service! Definitely went above and beyond to help me out. She was so sweet and by far best service I've ever gotten from a Walgreens associate.
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November 2021 by Kathy Palmer
I went to the pharmacy today and I had to wait for an hour to get 2 and then had to wait another10 mins for the other one. I used to love the staff there especially Amanda but she is no longer there.I know everywhere is short handed but this day they had 3 techs and 1 pharmacist.