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April 2024 by Kevin Goehring
Your app sucks.. all I wanted was your $1 single sandwiches. Was lagging and took to long to sign up and order. So.. I left..
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January 2024 by David Armstrong (Bones)
Jr Bacon cheeseburger
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December 2023 by Mary Jane Bridgeman
We are passing by Des Moines heading to Chicago and we decided to dropped by the Wendy’s drive thru in Merle Hay. The drive thru Lady couldn’t hear the first order so she said, “Oh my god” so loud that my husband and I looked at each other, idk if she realizes the intercom is on but that is very rude. Never going there again. Very rude customer service!
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December 2023 by Nichole Martin
What was I expecting? The food was subpar, and the service was not great. I should've went to the McDonald's next door to them.
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December 2023 by rob studsdahl
Friendly odertaker/cashier and great food. Baconator. Need I say more?
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December 2023 by Maureen Schneider
Meat dry,overcooked no flavored veggies,indigent employees,slow messed up orders,cold
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November 2023 by Matt M
Food was cold. There was also a hair on my burger. Would try other options nearby instead of this Wendy’s.
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November 2023 by j
One of the worst customer service experiences I've ever experienced. Employee signed into the intercom when I ordered, they were cussing about me when I was waiting for my food and they argued with me over wanting my receipt even though I asked for it when I paid. I will never eat here again after that, I work customer service too so I know that the job can suck but they did far lower then the bare minimum. I didn't even order that much, just two meals for me and my spouse. Never eat at this location.
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November 2023 by Scott Roberts
Save your money worst experience with sandwiches in a long time from a chicken to beef both were cold burnt and dry and not cheap. Something is definitely going on in this store to have cold fries at the window!
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November 2023 by Christie Billeter
This Wendy’s needs an update. Desperately. However, the workers were extremely pleasant and efficient, and my food was good. The “bonus” of this visit was that I left my purse there. We were almost 2 hours away when I realized my mistake. I called and they assured me my purse was in the manager’s office. When I arranged for my daughter to pick it up, they were sympathetic and quick to deliver it to her. Everything was intact, down to the last cent. Thank you to the workers on Sunday morning 11-12-23. You were great!
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October 2023 by ciao_mein
Made an Ubereats order with them and they lied to my driver saying I cancelled the order and then they cancelled my order because 1 item I wanted they didn’t have. They could have refunded the one item or asked if I wanted a substitute. I waited over an hour for the order too.
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October 2023 by Jay
When they say they are open till midnight they lie. The lady that helped me lied to me and stole 20, dollars from. What a great
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October 2023 by Dawn Tutt
?we had to go threw the drive-thru, couldn't eat inside the eating area was locked. No tables outside, so we had to stand next the building.
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October 2023 by Supanong Sookmongkolgul
Moved here from Ca for almost two years and I have gained almost 20 lbs so a double cheeseburger without buns has been my go to lately. Decided to order at this location for the first time. I’ve tried this menu where else and it never came out like this. The staff made it so perfect!!!! Thank you so much. Will be back again!
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September 2023 by Richard Chichakli
The fresh beef slogan is just that. The hamburger resembled a spread-on meet with blisters, and the fries are surely avoidable. Adding to the miserable food the dirty facilities and trash everywhere makes it easy to understand the absence of customers. This was a first and last for
