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March 2024 by Richard Bechtol
Ridiculous that I place an order at 3 pm for 6:30 pm, and I'm still waiting 30+ minutes to get my food. The food is good, but not worth this wait time.
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March 2024 by Eric estes
Placed an online order at 6:13pm to pick up at 6:45pm. Ordered wings well done. At pick up no employees were helping guests at the counter. Arrived at 6:45. Waited at least 5 minutes no employee greeting or acknowledgement. Food was sitting on the shelf. Got home in 5 minutes. The wings were rubbery and luke warm. The tenders were cold. The fries were limp and soggy and also cold. Obviously they cooked the order at 6:13 and not at pick up time. We wont go back. Gross!!!
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March 2024 by WonIl Kang
Don't order from here. My online order took an hour longer than what I was told, and the staff were completely unhelpful.
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March 2024 by Cathy
The food is always hot and yummy. I love the loaded french fries too. Counter person was new but we all need to learn our jobs. Others got their orders before I. Love the music and football reruns. Who'd a thought!
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February 2024 by Azizullah Azam
Too long waiting, worst place for DoorDash Orders.
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February 2024 by Jeremy Thornton
Absolutely the slowest restaurant in the Des Moines area, every time it's a minimum of 20 minute wait. They will sometimes go 5-10 minutes without getting a single order out while the lobby is full of people waiting. Incredibly frustrating every time. I'd give zero stars if I could.
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February 2024 by Pedro G
They take forever doing your order i ordered from 8:22 and it wasn’t even ready at the time frame said. Even tho i waited not even 10 they were ready like sheesh get ppl that are dedicated not lazy moving ppl.
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February 2024 by Kevin Scanlon
2 hour wait, forgot my ranches. Worst wingstop I’ve ever been to. They should just not allow online orders or get the estimate right.
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February 2024 by Theresa Price
Wingstop Merlehay Rd in Des Moines Iowa is the absolute best Wingstop I’ve ever been to. It’s clean the food is always fresh and hot and the employees treat you like family. The manager was friendly and made sure everything was done the way I ordered it and the employees did not disappoint either. Friendly fun and
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January 2024 by Richard
Good wings. Not too crunchy like most restaurants.Parking: Small parking lot. Have to share with other stores like other locations.
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January 2024 by Collin
Terribly slow service. Expect to wait an hour for your food even if you ordered in advance multiple hours.
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January 2024 by Ricardo Lewis
Wing Stop is already slow but this has to be one of the slowest in the franchise. You can order online and still be waiting for an hour when you show up to pick up the order. When I was in, there were many people waiting to order. They kept saying give us some time and we’ll be right with you only for another employee to say we’re no longer taking orders until we get caught up. And then you have other employees in the kitchen just standing around while the other kitchen workers and confused on what’s been made and what hasn’t causing the rest of us to stand around waiting. This same thing happens daily.
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January 2024 by Olweny Okarkit Ofwono
I like Pearmajan ? most!
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December 2023 by Larry D
The best wings I've ever had, with great customer
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December 2023 by Telisha Mozee
Great service, great food, great music, and a clean