The Shoe Shack is known for giving customers an experience like never before. Their knowledge and customer service is impeccable. Each fitting involves a complete analysis of arch, knee angle, and gait, and staff take their time finding the right pair of shoes. Employees go through extensive training to make sure they give the overall proper fit, with personalized help making all the difference. They are committed to educating customers, listening to needs, and caring about shoe fit needs. They know what they sell and will make sure you are taken care of, whether for running, marathon training, cross-country, or work. They can do special orders for unique needs or interesting colors not in stock. Staff help find out what kind of shoe is best for your activity and gait, never making an instant sale with the wrong shoe. The service after the sale continues to impress. Customers report no more pain and shoes that are comfortable, well-fitting, and hold up well. Many would not trust anyone else and will never buy shoes anywhere else.
Great service. Very knowledgeable staff, personalized recommendations based on my concerns and an analysis of my arch, foot map, etc. In and out in 10 minutes. I'd recommend to anyone needing regular day shoes or workout shoes. Thanks, Shoe Shack!
July 2024
This was by far the best service I've ever received from any shoe shop I've ever been to.
May 2024
I purchased a pair of Saucony shoes at The Shoe Shack, and couldn't be happier. Josh was so helpful in finding me the proper size, and took the time to make sure everything was perfect. I would highly recommend The Shoe Shack.
