West Side Automotive is a trusted auto repair shop known for honest, friendly, and efficient service. Customers appreciate how quickly they can get their vehicles serviced, often being squeezed in the same day. The staff, including John and Amy, are knowledgeable and helpful, providing clear advice and thorough research to find solutions, especially for issues like air conditioning and brake repairs. The team is accommodating, sometimes offering courtesy rides when needed, and they go out of their way to assist customers, even during busy times. While the receptionist has been described as rude at times, the overall experience with the mechanics and service personnel is highly positive. Many customers have switched to West Side Automotive after disappointing experiences at other corporate shops, praising their fair prices and genuine care. Overall, the shop is highly recommended for vehicle needs such as tires, batteries, and repairs, with a reputation for quality work and great customer service.
John was so nice and helped my boyfriend figure everything he needed out and was the cheapest we could find! The receptionist was extremely rude and is every time we have ever been there. Twice we decided to avoid going to them because she had answered the phone and this last time john happened to answer and sold us!
August 2025
What a great place. I couldn't have asked for a better experience getting my brakes taken care of when I was passing thru DBQ. Honest and accommodating, thanks for being a great business.
February 2024
Did a very good job fixing my car, at a fair price. Will definitely take my car here for repairs next time
