West Side Automotive is a trusted auto repair shop known for honest and reliable service. Customers appreciate the friendly and helpful staff, especially John and Amy, who go above and beyond to assist with repairs and vehicle needs. They are quick to get customers in and out, often accommodating urgent appointments and providing courtesy rides when needed. The team is experienced and knowledgeable, with Amy recognized for her expertise in diagnosing and solving issues like air conditioning problems. Despite some complaints about a rude receptionist, many reviews highlight the business's honesty, accommodating attitude, and fair pricing, making it a preferred choice over larger corporate shops. Whether it's brake repairs, tire services, or other maintenance, West Side Automotive consistently delivers quality care and customer satisfaction. The staff's dedication and professionalism make it a highly recommended place for vehicle repairs in Dubuque.
Walk in and speak w the best; Amy; waited for service on brakes done by the best; John and his staff...no worries about cost as you know you are getting an honest reliable diagnosis and service at the best price. Will go no where else. Julie n Kyle Stewart
July 2026
John and his staff always give great service at a reasonable price.
May 2026
Fast friendly service. Honest and reasonably priced service
