Citizens Community Credit Union is a financial institution that has faced some challenges in providing a modern and user-friendly experience for its customers. While the credit union is praised for its helpful and friendly staff, its website is described as clunky, and customers outside of the Fort Dodge area find it difficult to work with the institution. The credit union is encouraged to update its services to meet the expectations of its customers in the 21st century.
My favorite place to bank. The friendly staff is very helpful. Highly recommend.
February 2023
Living anywhere outside of Fort Dodge makes it almost impossible to work with Citizens. Their website is clunky, If i have to make changes to my account I can't do it online because they never give you any helpful information. I feel like it's stuck in early 2000s. Its 2023. Get with the program.
February 2023
Living anywhere outside of Fort Dodge makes it almost impossible to work with Citizens. Their website is clunky, If i have to make changes to my account I can't do it online because they never give you any helpful information. I feel like it's stuck in early 2000s. Its 2023. Get with the program.
