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November 2023 by Tom Lucas
Megan B. was extremely helpful in answering my questions and setting me up with the best deals with my business account. Her attention to detail and cheerful disposition made my experience pleasant. Well worth the drive and this location will be my only stop for any future needs I may have with my US Cellular account needs. Thanks Megan!
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September 2023 by twisted river
I went in to trade in my old iPhone for a new one a couple weeks ago. I had a longer wait than expected due to the system being down and Alexis was nothing less than professional about it. She got the problem fixed in a calm and friendly way! The customer service was great!
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September 2023 by Jessica Benning
I've been with US Cellular for a long time and have almost never had a bad experience, and this one didn't disappoint either. Lindsay was knowledgeable, quick, and all around wonderful! Definitely recommend this store.
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July 2023 by Mary Mohler
I am so pleased I found your store. The service was amazing and Megan was wonderful with her knowledge and was so very helpful. You now have a permanent customer.
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July 2023 by Sarah Kelly
We choose Conn Communications to support local & small business, and our customer service never disappoints! Megan was just the help we needed today, after my phone met the river! ? Easy & quick service!
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July 2023 by Wendy Boeding
Excellent service! Very patient and understanding.
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May 2023 by Matthew Moore
Alexis was very professional and a great help getting a new phone
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March 2023 by Dick3y F
It's pretty convenient when you don't want to make the trip to Burlington
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February 2023 by Chad Cangas
Megan was awesome! Very helpful, knowledgeable and fun! The whole process was quick and easy. Definitely going to use them again!
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February 2023 by Melissa Jones
By far the best US Cellular store in Lee County!! I have been treated with 5 star customer service every single time I go there. They always solve my phone issue, even if it takes an hour!!! This is the only location that I'll do business with. Thanks for your excellent service, ladies!!!!
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February 2023 by Jean Frueh
I came into the store, my phone was not giving me internet, couldn't make any phone calls or texting. So Thinking maybe I was late on the bill I stopped in. Erika asked if she could help me. I explained what was going on. It turned out I hadn't done any up dates since Sept 2022. (When I got my phone) Oh my lands, she went through everything and explained everything to me. Did all the up dates for me! Super nice and helpful young lady.
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February 2023 by Debi Reeves
The customer service rep. I had on my visit was very helpful and very thorough. Very delightful, resourceful, and knowledgeable about her job. Complete pleasent experience.
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February 2023 by Colby Pilkington
Erica Terpein was very helpful and helped me get everything I needed! I loved there service very nice people!
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December 2022 by Nathan Pennell
Erika was an outstanding worker, helped me with everything and then some! Her and her crew are outstanding and i would recommend them to anyone and everyone! 10/10 service
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December 2022 by Earl Vincent
Great service much faster and better care then I’ve had before Erika did a great job
