Hy-Vee Pharmacy in Grimes offers a range of healthcare services, including prescriptions, refills, flu shots, vaccine immunizations, and pet medications. The staff is friendly, patient, and honest about wait times, making the process of getting prescriptions more convenient despite busy times. Customers appreciate the welcoming atmosphere and the staff's dedication to helping people live healthier lives. In addition to pharmacy services, the store provides over-the-counter medicines, generic drugs, and toiletries like deodorant, soap, and band-aids. The bakery at the NE Gateway Drive location creates creative and personalized cakes, such as themed birthday cakes for children, which customers highly recommend. While the store also sells clothes, shoes, and bath and body products, some find these sections unnecessary and wish the focus remained on food, flowers, and pharmacy services. The drive-thru containers can be difficult to use, and there are occasional delays in prescription pick-up. Overall, Hy-Vee in Grimes is well-liked for its friendly service and comprehensive healthcare options.
They do well. There is a bad shortage for many ADHD medications right now. They are often out of my prescription and quick to offer me an equal alternative that they do have in stock. I know many people that are just unable to get their prescriptions right now so I'm glad this pharmacy is doing their best to mitigate that.
May 2024
i’m always impressed with this pharmacy. they’re very pleasant and patient. they’re always honest about how long everything will take. getting prescriptions isn’t always the easiest errand, but i hardly feel inconvenienced when i go through this pharmacy.
October 2023
Even though it’s busy and they need more staff everyone always is very friendly with a smile on their face! Thank you for Everything you do for me!
