TCC Grinnell, a Verizon authorized retailer located at 521 Industrial Ave, is a trusted place for all phone and wireless service needs. They offer the latest devices with Verizon network coverage, including 5G, for both consumers and businesses. Customers praise the store for its award-winning customer service, with staff members like Kylah, Ray, and Jordan known for being patient, knowledgeable, and helpful. Kylah, in particular, is appreciated for her kindness, patience, and going above and beyond to make the experience easy, especially when helping with new phones and data transfer. Ray is recognized for his patience and pleasant attitude, making customers feel comfortable and valued. Jordan provides helpful guidance on setting up phones and apps, ensuring customers leave satisfied. Many reviews highlight the staff’s ability to handle multiple customers calmly and efficiently, creating a positive shopping experience. Proceeds from every purchase go toward doing good in the local community, adding a feel-good aspect to shopping here. Overall, TCC Grinnell is known for its friendly, helpful staff and wide range of Verizon products and services.
Kylah has great customer service. Very patient, and willing to help in any way she can. Store is always clean.
August 2025
Kylah gave exceptional assistance when it came to my billing problems by far the best experience I’ve ever had at any Verizon thanks Kylah and keep on doing the great work. Definitely a five star experience!!!
May 2025
May be a biased review since Kylah is my daughter, but she takes pride in helping people, she is great at what she does. She's an amazing person, stop in to see her. Her personality will be sure to brighten your day!
