Northwest Communications

Cell Phone Stores
Hours: Northwest Communications is a local internet service provider that has earned praise from its customers for its exceptional customer service and reliable internet connectivity. The company's technicians, such as Steve, are described as courteous, respectful, and adept at their job. They take the time to ensure that customers' questions are thoroughly answered and that their homes are treated with care during the installation process. One customer even noted that their typically aloof dog took a liking to the technician, which is a rare occurrence. While the internet speeds offered by Northwest Communications may not be the fastest in the area, with some customers reporting download speeds around 25-28 Mbps and upload speeds around 5-6 Mbps, the majority of customers seem satisfied with the overall service. Some customers have experienced latency issues, particularly for gaming, but understand that rural areas may not have access to the high-speed internet found in more urban locations. Overall, Northwest Communications is praised for its friendly and knowledgeable staff, who go above and beyond to provide a positive customer experience. Customers appreciate the company's transparency and the quality of the equipment used. While the pricing may be on the higher end, many customers feel the service is worth the cost and are loyal to the company.

1. Havelock, Iowa