They can't keep enough staff to supply their businesses. Their customer service is terrible. I would rate a zero if it would let me!
December 2021
My complaint, is with the product. The last few months the ice has a different taste. A lingering chlorine taste, that ruins the flavor of the beverages you are drinking. Why the change? The purification system should be purifying the chemicals out so it leaves no taste in the ice.
December 2020
Strictly regarding Google Maps implicarion that these people sell dry ice in Iowa. Spacifically 21 miles from Iowa City. The receptionist clearly says that they do not sell dry ice in Iowa.
