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November 2023 by Robbie E Robinson
I very pleased withservice department in Indianola, Iowa. They treat me with nothing but kindness and respect. They have consistently provided excellent workmanship in servicing my 2018 Ford. Fusion Hybrid SE. Often, my service advisor (Rick) instructs me to bring my car in without an appointment. If the wait is longer than an hour, they provide a driver to bring me home (which is twenty seven miles away); then deliver my car to me at home after ALL service requirements are completed. . This is a tremendous service benefit because it allows me to take care of any pressing concern by addressing them sooner not later; before they become critical or worse, fail altogether. I truly appreciate having my vehicle serviced while the problems or issues are fresh in my mind. This dealership has earned my trust, and that is not always easy with an industry unsure of the future . When they must replace parts my service advisors (usually James or Rick) always show me the bad or dysfunctional component and provide me with an accurate estimate of time and costs. These guys are highly devoted to customer satisfaction and it really shows,
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November 2023 by Aaron C
I bought a used vehicle from James Crawford at DeYarman Ford Indianola. The buying experience was top notch and they're more than fair on trade value and price negotiations.MOST IMPORTANTLY... What sets DeYarman apart from other dealerships is their commitment to the buyer. They place a higher priority on customer safety than they do on profits.I have had a few pretty expensive problems arise after purchase and the owner didn't hesitate to fix them at no cost to me. I am quite sure the repairs have exceeded the profit margin of my car deal and they still jump through hoops to ensure you have a safe vehicle.This is the best dealership I have bought from (coming from a serial car buyer who has experience with more than 15 dealerships in 20 years). I will continue to give them my business and send people their way!Thank you Paul DeYarman, James Crawford, James Crooks and all the other folks at DeYarman Ford Indianola and their sister dealership in Knoxville, IA. Rating A+
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October 2023 by Joe Riesberg
I highly recommend DeYarman Ford. I was able to get a certified trade offer before driving down (Grimes), which they honored in spite of some unknown issues with 4x4 engagement. They had exactly what I was looking for and at the right $$. Zach was excellent to work with (let him know I sent you?) and financing was painless.
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October 2023 by Joe
I had fantastic buying experience at DeYarman this week. Derek Lee worked hard for me to get exactly what I wanted. He was very professional and personable and went the extra mile to address my concerns. Shawn as always got me a great deal.I love my new F150! Thanks DeYarman for another wonderful experience.One more thing... the remodeled showroom looks great!
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October 2023 by Jenn McDonald
Coordinating Repairs in the Body Shop for my son's car with Dean was the easiest and most positive auto repair experience I have EVER had! Dean was so great about updates and communicating throughout the process. He is Friendly, Organized and Knowledgeable. I appreciate how unbelievably easy and painless he made this process for us!! THANK YOU DEAN! **10 Stars!
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October 2023 by Jordan Hughes
Tavian, Collin, and Shawn were amazing in helping me get the perfect used car for me. This is hands down the best buying experience I have ever had. They took their time, listened to what I want and helped me tremendously. Go see them!!!!
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September 2023 by Courtney Rush
Buy a new vehicle from DeYarman was an amazing experience. The whole staff was extremely kind and helpful. My salesman Patrick was very knowledgeable, professional, and fun to work with.
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September 2023 by Briana Davis
My fiancé and I came here for an oil change and tire rotation, this was our first time and we couldn’t have asked for a better experience. Felicia was so knowledgeable and so nice to us, we felt so welcomed and listened to as this had been our issue with other dealerships in the past. Service was super quick and efficient as well!
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September 2023 by Forrest Mahaffey
Too many positive comments to actually put down. First, they respected my wife as my partner and the main financial person in our partnership which was enormously respectful that went a long way with my wife and me. Second, they respected the fact that we have a two-year-old and that our time is valuable. These two positive compliments are just the "tip of the iceberg" when it comes to the great experience, we had working with DeYarman for this purchase. They are also the two aspects that we have encountered at every dealership we have dealt with in the last two years that were severe pain points for us, but DeYarman represented themselves professionally, respectfully, and valued us as individual consumers rather than a generic group established by demographics and statistical marketing sales strategies.
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August 2023 by Vanecek Tim
Came from the other side of the state to find a Truck. At DeYarman Ford, Patrick and Shawn helped me find the Truck I wanted along with the options and the price I wanted. Couldn’t be happier with my purchase!!
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July 2023 by Cassie Rennels
We had the best experience we have ever had at a car dealership this weekend. We went in not expecting to buy anything and ended up walking away with 2 new to us vehicles. Tanner, Collin and the DeYarman family were excellent to work with! If you are in the market for a new vehicle, check them out! You won’t regret it!
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July 2023 by Austin King
Friendly enough sales staff.Did not appreciate bashing the neighboring dealership or the eventual pushy tactics once we had said we didn’t think the trade-value was what it should be & therefore the bottom line was too far from what we wanted to spend. We were buying with cash.We were offered 17,500 for our trade, and was hoping for closer to a fairer 20,000. Ended up selling to a different dealership for 22.Kept us hostage for way too long when staff would “check what I can do” on the price.They ended up calling a few days later to see if we were still interested, but we’d moved on.
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July 2023 by Dawn Nelson
DeYarman Ford of Indianola provided an amazing car buying experience!! Derek, Colin, & Nick were amazing to work with. I would highly recommend coming here first if you're looking for a vehicle. Thank you. ?
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July 2023 by Mel T.
Previously I wrote a really good review but it's easy to write a good review when you think you've gotten what you want. I purchased a van that did not have a jack set in it complained and got one sometime later than realized I didn't have a spare tire. When I called to tell them that spare tires are standard on all vehicles and I should have one I was told too bad for your luck maybe you should call AAA and get help. They basically told me you get what you get sorry. I think it's bad customer service to leave your customer stranded without a spare tire. So buyer beware check all your parts before you leave. And Honestly I would just go somewhere where they're willing to take good care of you. We're your A person not a number.FYI found a used needle in my car after purchase.
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July 2023 by John Boy
I just bought another vehicle from James Crawford! He always makes it a fun experience! He also makes sure I get the best deal! I love how this dealership has some of the best top performance and hard to find vehicles! Got me a bronco this time and for a great price! Thanks James!
