UScellular is a leading communication services and products provider, connecting millions of people, businesses, and government operations with its award-winning network. The company is committed to delivering exceptional service and innovative solutions, including the latest smartphone devices, high-speed internet, and connected home offerings. Customers praise the professionalism and expertise of UScellular's staff, who go above and beyond to ensure a seamless experience, even during complex transactions. The company's dedication to exceptional customer service and its commitment to supporting the community, such as offering veteran discounts, have earned it a loyal customer base. Visitors to the Indianola store can explore the special offers available and experience the company's commitment to excellence firsthand.
Christina is amazing at what she does. She definitely knows what she is doing and was very professional. I was stressed about getting a new phone, but because of her the process was better than expected. She also takes pride in ensuring veterans get the discounts they deserve. ??
March 2024
customer service was horrible, the person helping me was very disrespectful and acted as if I was an inconvenience to them. First chance I get I am leaving us cellular and recommending to everyone I know to never use them.
January 2024
Representative was unaware of plans currently available for smart devices. I was able to get what I needed done at another location. Training is needed for current employees at this location. Shouldn’t have to drive to another town for service when a store is in my hometown.
