Audi Des Moines Service Department is highly regarded for its professional and efficient automotive maintenance. Customers appreciate the knowledgeable technicians who handle Audi models with expertise, ensuring vehicles are kept at peak performance. The staff is friendly, welcoming, and attentive to customer needs, making each visit a positive experience. Even during busy times, such as Saturday mornings, the team manages to provide quick service, often exceeding expectations in speed and professionalism. Customers have noted that the service department is respectful and understanding, especially in urgent situations where vehicles are towed in after hours. Pricing is generally considered fair, with many customers feeling the costs are reasonable for quality service. The staff is helpful in assessing the level of service needed and provides clear guidance. For those purchasing new vehicles, the dealership offers a good overall experience, with salespeople who are genuine and helpful. However, some customers have experienced issues with added charges like theft protection and car warranties, or with trade-in offers that were lower than expected. Despite these concerns, the dealership's commitment to customer satisfaction and efficient service makes it a trusted choice for maintaining luxury Audi cars and SUVs.
Bryan is very reassuring when handling business about one’s Audi. He clearly articulates what will be done and keeps you informed.
Your service pricing is far too expensive.
September 2024
Audi Des Moines Dealership treated me with respect. The service was so fast that I xouldnt believe it myself. Of all dealership that I have been through, Audi Des Moines dealership gave me the best time and experience regarding efficiency and welcoming attitude. I would recommend to visit this dealership for my friend and... read full comment
September 2024
Great service, Bryan take care of all my concerns. Very happy with service.
